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Wild Ginger Hotel

+1 808-935-5556
100 Puueo St, Hilo, HI 96720 United States of America
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Amenities

Other
  • Free parking
  • Free breakfast
  • Free Wi-Fi
  • Breakfast
  • Star rating
  • Check-out time
  • Check-in time
Amenities
  • Free Wi-Fi
  • Free breakfast

Best WLM Reviews

It is what it is. Think of it as staying over at your old Auntie's house and Uncle has to do all the upkeep. If you want a resort, pay a resort fee and parking fee and live fancy. When you visit Hawaii or live locally and need an affordable place to stay with no frills, this is it. We've stayed a few times while we were waiting for our house to be finished and although there's no pool, AC or bathtub, they have included breakfast with fresh fruit and a place to fill up your water bottles and a microwave I'm the common area. The fridge was in our room. They have fans in each room and you can see and hear them doing upgrades all the time. Worth it for us! Wi-Fi could be better.
For that price completely disgusting, dirty and old rooms. When I and my family had our first look into the rooms, we immediately wanted to leave. Dead flies on the bed, no air conditioning (a small fan placed in the bath), completely broken net against mosquitos and a shower where the water only drips out. For your own (mental) health. Avoid that hotel by any cost!!!
Run down. Our first room was not clean. The second room had dirty sheets, moldy bathroom tiles and mold around toilet base. There was black dirt on the windows and windowsills, missing glass, the floor was sticky. The building is listing heavily to one side. The entire property is not maintained. Be very aware. We got tricked by the pictures and the false reviews on their website and others.
I needed one night for business and live locally. Other hotels wanted triple the price with a local discount. This hotel is nothing to look at from the outside and is old, but that's part of the charm. The grounds are beautiful with nice spots to relax, the staff is amazing and the breakfast was wonderful with local fruits and what appeared to be homemade muffins.
Over 100 USD/night for an infrastructure like shown in the attached ? This „hotel“ needs serious maintenance. The ladies at the counter are running the place, so no blame on them. But the property manager/ owner whatever you call it, must be a greedy-preneur overcharging tourists while offering far below standard. Even a badly run hostel has better infrastructure & service than this. Also, all negative reviews about noisy rooms due to thin walls are correct. Very poor mentality towards tourists traveling so far away to enjoy Hawaii. What a shame, deeply disrespectful.
Our stay at the Wild Ginger Hotel was wonderful. The hotel exudes a quaint charm with its lovely views of the ocean and a touch of jungle ambiance, offering a unique and picturesque setting. While the facilities could benefit from a bit of an overhaul, the overall atmosphere more than makes up for it.
The staff were friendly and helpful, always ready to assist with a smile. The free breakfast was a nice touch, with decent food to start the day off right. Although the rooms lack air conditioning, the ceiling fans provided a comfortable night's sleep. The 3 hotel cats were friendly and keep the geckos at bay.
This is a great hotel to sleep (not a room to lounge in all day) while staying in Hilo.
Would like to put 5 stars because I really loved this place. With it's old fashion colonial style, and the tropical forest coming to your room.
The employees are very nice, always helping, thanks to them.
The location is good and calme too, wich is a good thing.
About the missing star:
Really need maintenance and renovation.
My room, I had the ultim far one, that seems to be the best one too.
Even without air conditioning and a fan rotating the bad way, I did not had heating problem with the sea air.
Seems diferent in other rooms leaving the door opened.
The bed is good too.
Not a room for electronics era, with only one plug on the basement of the bed light ... and the Wi-Fi is not reaching there. However the Wi-Fi is good in the lobby.
There's the place for the TV, but only the place for it, by the way, you can imagine it.
Don't spend time trying switching off the bathroom light, no way out of turning off the bulb.
The shower works, but open the hot water 15mn before being able to use and you will not waste a lot of water...
The lobby is a cool place with good Wi-Fi. It's as well the place for the breakfast, when it will come and if you are not the last one.
There's no kitchen at the hotel, then the breakfast is very weak. Be careful of the water machine that, if not empty, deliver hot water on the ambiante option, as well as the cold one.
You may have the sensation being drunk, particularly at night. Don't worry, that's just the floor playing with you.
Funny place isn't it?
Wow, there are a lot of negative reviews about this place, but honestly, our stay was not THAT bad... I will say (in my honest opinion) that this is NOT A HONEYMOON DESTINATION... the walls are thin, and the windows don't exactly close... not very private.
We stayed at the Wild Ginger for 6 days in one of their Standard King Bed Rooms (room #14). The room itself was fairly spacious (~12' x 12') and also included a small (but useful) walk-in closet and private bath (not up to modern standards... hot water is a challenge, but if you let it run long enough, it does get warm). The room also had a Midea mini fridge (~4' tall), which had a decent freezer section too. This allowed us to buy groceries for the week. Although the room doesn't have AC or a TV, it wasn't too warm or boring. There are windows on both sides of this room so you can certainly hear outside noise (birds/frogs/rain as well as road noise) but this allowed for a nice flow of air in the room. It also has a ceiling fan, which helps with room temperature. It was also nice to fall asleep to the sound of nature, but they do offer complimentary ear plugs if you're a light sleeper. They also provide a complimentary breakfast of fruits (papaya and pineapple), bagels/english muffins, and coffee/tea/juice every morning. The parking is also free so that was a nice bonus.
Overall, I agree that it is in need of repair/renovations (the place does look like it's falling apart, and it doesn't have much curb appeal) but it wasn't the worst stay of my life either. The location to the airport, downtown, and everything else was super convenient.

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