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Whataburger

+1 972-918-9680
505 S Plano Rd, Richardson, TX 75081 United States of America
Open Today: -

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

My sandwich was hard as a brick on the bottom. Same exact thing happened yesterday and I had to go back and the guy made me another one with a freshly made biscuit. This isn’t the first time this has happened. Why use old bread??? Whoever is preparing the food knows that it’s old. Just stop using it and throw it out and cook fresh bread daily. I don’t mind waiting but to be inconvenienced by having to turn around and go back really sucks. This is in no way a reflection of the customer service that’s always very good.
They were out of catsup and wildness substitute some other sauce without charging me for it and the manager in duty got real nasty with me. I will never go back to that one. Very un clean inside. Corporate still hasn't called me back. They must not care how their customers are treated.
Let's be honest. Whataburger is great. Management in the evenings awful. The adult manager there, awful at her job. Since she's taken over (I noticed when ordering online the name changed on day when choosing the location) my prefer had been correct as often as it should be wrong. She's very complacent.
As far as the entitled young lady (if you can even say that) that takes over for complacency at 6pm, she's even worse. As I don't even think she's out of highschool and her attitude reflects that of a person that lacks any definitive skills. It's unfortunate. When you purchase something you expect people to get out right at last a few times. Nope, that's an expectation you reserve for more intelligent people.
I wish I didn't have to point this out. But putting things in a bag from a list someone writes down for you is probably the most basic of skills you could possess. That's wishful thinking here.
The new 18 is definitely 26 (is they're lucky). No accountability.
And yes I'm complaining about Whataburger. It took me almost a year to complain. I've simply had enough of people being this bad at their job for so long. Do better. It isn't hard.
My co-workers wanted to try this spot. I've been to other locations, so I was down to take them there.
The restaurant is clean, and the service was quick.
I shared a bacon burger with a co-worker, and it was good. The fries were hot. My other co-workers thought the burger was just ok.
Overall, I'd still stop by here or other locations.
Not many chains, big or small are family run anymore. The burger was made fresh. The onion rings were hot and plentiful. I like that they bring napkins and condiments out to you. Would love one in Illinois!
Not bad just avoid ordering inside at night. They take care of the drive tru before the customers inside had to wait 25 minutes for tenders while the drive tru was cleared out. Only takes 6 minutes to cook tenders.
Ate inside, the toast double cheeseburger was very salty. Don't have high blood pressure or sugar, but eating a burger like that will give it to the! Not hurting, no feelings. I took it home and trashed it. Someone is have on the salt or soduim
Jeff was the one that assisted me today and he is one righteous dude. Totally love y’all’s burgers ???? and fries ????. Y’all also have the most bodacious milkshakes. Rock ???? On ????!!

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