Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
Let me tell you about my visit to this location. Although there was absolutely no one in front of us the lady still had a bad attitude on the microphone & wouldn't allow my child to add lettuce to the kids meal sandwich. So basically it's alright for the kids to order a huge cookie but have no greens added to their already salty burger. I'm disappointed about the attitude of the Hispanic lady at the window. The only solid good worker that I seen was the guy who brought the meal out to us. He deserves a raise I think his name is Lewis but he actually de escalated me being mad about the poor service. He was able to apologize for the attitude of the woman and the extended wait we had to pull around to the front doors and sit. The fries were soggy and over salted tasting old and that was not satisfactory at all. I think this location needs better management because it shouldn't have been a worker to apologize for the wait. And whoever the lady was on the microphone and window need better training. Options to purchase lettuce separately should be allowed. It makes no sense to deny nutritional value to the children.
The restaurant and restrooms were clean! The food was delicious as it was 3 weeks ago as I had not had it since 2014!
If you place your order on the app, it gives you the option to pick it up at the drive thru, curbside or inside, so you put drive thru because it’s 11 at night and freezing outside, then you wait 10 minutes in the drive through for them to tell you that you can only pick up your order inside for in the app orders. Then when you’re confused and ask the worker for the reasoning why because at the end of the day the app gave you the option, they get an attitude. You then are told yes it gives you the option but at OUR store we don’t do that. Ok. Then tell corporate to fix the app? Stop being rude to people.
I ordered my dinner for work and my order has to have been the worst I've ever received from a Whataburger and what is this I paid for a milkshake and they put ice cream in my cup instead of any type of milkshake if I didn't know I was gonna act a fool when I get there I would go handle the right now Do better #whataburger
The overnight staff is rude and incompetent. Manager Brenda especially. Husband ordered via the app and when I arrived, they said they didn’t have my order in the system. I had to jump through hoops to prove I submitted an order and then they admitted someone else picked it up. Instead of owning up to her and her staffs mistake and just remaking the food, Brenda was rude and unhelpful. She even tried them blame me by saying by order was submitted too long ago. She sent out a security guard to intimate me to leave with no order or a refund. I wasted over 40 minutes of my time.
After working a 12 hour shift and just getting out of the gym I visited my neighborhood Whataburger on Harrisburg Blvd. They were temporarily closed and I new I would have a bad experience at this location. However I took a leap of faith and did indeed have a bad experience. I ordered #2 whatasized with a breakfast on a bun sausage nothing to fancy and then when I arrived at the window I asked for fresh fries the girl at the windows attitude completely changed. She said "drop fries for one order"! She asked me to drive to the front and slammed the window. A few moments later they brought my order and did not bring fresh fries I decided to just it go and drive home. When I arrived home my sons order was wrong and I called to advise I was on my way back and when I arrived I stopped in front of the doors as I have always done in my 30 years of eating whataburger when my order is incorrect after hours. The manager Rene advised he couldn't and then asked me to come around through drive through. By the time I got to the drive through there where about 7 cars ahead of me. WhEN I arrived at the intercom I advised that I was asked to wait in line while my order was being remade. The individual asked me to drive to the front. Then I was waiting for some time and decided to get out of my car to waive someone down, the manager ignored me and I had to call back. I advised they asked me to drive to the front and he started to yell at his employees and came to the front asked me for my receipt as I was wanting to waste my time away from my son and argue with them. He took my food and brought my order with a horrible attitude and then still got my order wrong. I worked in fast food before and did it with grace and was friendly and had pride as a cook. So it bothers me when I don't receive the same service. Plus we are spending money here and it's not cheap. This will definitely be the last time I visit this location. I am the Director of Operations for a real estate brokerage and would never speak to my employees the way Rene did. I feel bad for them and am disappointed in his customer service, as a manager his job is escalate the situation not to make the experience worse.
It was rather busy inside the WhaT-a-Burger ???? Got chicken strips large fries and large powerade. Food was hot made in about 10 minutes due to orders ahead of me. The location facility was clean didn't use bathroom cashier was friendly professional if in the area again would definitely revisit this What a Burger location
We Waited For Our Order To Come But We Were Waiting A Long Time!!! When The Food Finally Came EVERYTHING Was COLD!!! We Returned Everything And The Young Lady Cashier Made Sure That EVERYTHING Came Back Hot And Fresh!!!
Quick Facts About Whataburger
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