Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I wish there was a no stars option, but there isn’t. This is the only reason I’m leaving one star the management is absolutely terrible at this location. They all should be fired. I was there about a month ago. I sat down. I placed my order sat down doing some work. I got caught up in work so I didn’t realize I didn’t get my food after 25 minutes of ordering it when I went up to the counter to inquire she said I am so sorry she was a new girl she just started, that was her explanation I didn’t make a scene. I just walked away. I got my food about 10 minutes later. I was at Home Depot and I knew it was gonna take a while to get my food so I went ahead and downloaded the app and placed my order I was in Home Depot may be 15 minutes longer than I expected so I expected my food to be ready when I checked in and they brought my food out. It took another 10 to 12 minutes. They didn’t bring ketchup so then I asked him to bring ketchup another 10 to 12 minutes so I got home hungry and I open my bag, it has one grilled sandwich and then one other sandwich made with chicken fingers, onions barbecue sauce, hot sauce I place the order online which was specific two grilled chicken sandwiches with extra Whataburger sauce. The one sandwich I got the other one was chicken fingers, onions, buffalo sauce, barbecue sauce I don’t know who place this order on top of it had pickles, but I hope someone in upper ownership comes down to this location and disciplines everyone here or makes the owners sell and higher all new management
Bottom line: ???????? TLDR: late and 3 of 4 food and beverage items were wrong.
Come on guys. You can do better! I did an online order for curbside pick-up. Whataburger meal, all the way with jalapeños, diet coke with no ice and a patty melt.
Placed the order; so far, so good. Order was scheduled to be available between 2:08 and 2:11. I arrived at 2:09 and shared my parking spot.
At 2:21 PM, I received my order, (customer service was busy - was not asked if I wanted condiments), drove home to find: cold fries; whataburger was missing jalapeños, drink had ice when no ice was ordered. No napkins in the bag.
I stopped going here 2 years ago because of poor service even though I live only a mile away. I returned after several months to give the store another chance. Customer service is an all the time thing.
This store is too inconsistent. Do you care if we come back?
Honestly, I never really had bad experiences at this location before, but today I got a bite of plastic in my burger ???? onion rings were bomb though
The service is good and all and the food is good too but they always forgetting something, I've ordered several times, and they always forgetting the extra items that I PAYED for, it's like they don't read the receipts or something.
This location use to be good, I stop eating here like a year ago because the food wasn't the same. Well last night my mom flew in and it was late, this was like the only option that was close to the house. One we pulled up no cars in line so I was confused as to why it took so long to get our food. I just knew for as long as it took the food was going to be fresh and hot, nope. The drinks were water down, the fries were warm, the burgers were thrown together the meat was hard around the edges. After a year this location is still trash. I will never come back to this location again. Food prices are too high for y'all to just be serving people anything. Whataburger is a Texas staple stop playing with their franchise.
Hit or miss. Lady at the drive through was literally 75% asleep. I had to repeat my order 3 times, then still correct her when she repeated my order correctly. Pulled up to the video and she was extremely sloppy and all over the place. I’m not being mean I promise but that was kind of unacceptable. Food was aight - mid. Probably won’t come by this location again.
Went in for breakfast this morning: no ice. They weren’t very busy. 15 minutes to get a breakfast sandwich combo and it came incorrectly. I took it back to the cashier and asked for fresh fries when my order is made correctly. The cashier said I brought you fresh fries. What is wrong with people and how do employees keep their jobs? It seems when the private equity group took over Whataburger they have completely gone downhill. I used to love it but now it is so hit or miss I think I’ll just skip it for most times. Whataburger get your head out of your you know what.
It took 20 minutes for them to bring out my malt shake, and I was right to be frustrated. I ended up having to go inside to get it because they didn’t even realize people were waiting curbside for their orders. If you're thinking about ordering through their app, don't bother if you want a refund—it's a hassle. Plus, the malt was awful—absolutely disgusting.
Quick Facts About Whataburger
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