Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
After wasting almost 45 minutes in the drive-thru, I ended up with a complete disaster. The food was ICE COLD, looked like garbage, and to top it off, they couldn’t even manage to get the order right. One meal was completely wrong, and the other was so disgusting I had to toss it in the trash—money literally wasted. Oh, and the kicker? The meal I threw out was paid for with a coupon they gave me because they screwed up our LAST order. Absolute incompetence. Not only will I NEVER come back, but I’m going to make sure everyone knows how terrible this place is. This location is an embarrassment to the Whataburger name—do better or just shut it down.
Update: to their credit, the management staff reached out to me the same day as I placed a complaint on the corporate website. They issued a refund and remade the order. I was going to add one star back, but decided against it even the remake took 30 minutes.
Listen to the reviews. Enjoyed pulling forward to wait 10 minutes to only get old, cold, tired fries. Chicken over cooked. Should have just went to Chick Fil A next door. Geez.
Definitely a terrible service, I ordered 2 cobb salads and neither one had the chicken filet, THEY FORGOT TO PUT THEM IN! It's not the first time something like this has happened, the same thing happened another day but that day I did notice, this time because I was going through it quickly and trusting (bad idea) I didn't check, I realized it only when I got home.
I can't believe what I found in my burger from Whataburger today. There was a piece of blue latex glove right on top of it! This is a huge sanitation issue and totally grossed me out. How does something like this even happen? It makes me seriously question the cleanliness and food safety at this place. I really hope the management steps up and fixes these problems because this is just unacceptable. No one should have to worry about finding something like this in their food. Really disappointed!
This is by far the worst Whataburger I’ve ever ate it in my life. First off, let me start by saying the food is NEVER fresh. The only thing that I have ever had good from this location is a Sprite. No lies told! And To top it all off, If you go there late night hours at night, they will redip dip your fries if you ask for them to be fresh.
Worst experience ever!! I have never had this terrible of service I took my two daughters and their friend there this evening they walked in at 11:01 we walked out at 11:51 and still the order was wrong my daughter asked several times if it was ready then the young man came and got the receipt and then still she was waiting another 11 mins and then we get home and the orders still screwed up. 50 mins of waiting on just two number ones with cheese and a kids meal with cheeseburger and we get home it’s cold and there’s no cheese this is absolutely ridiculous
Constant problems with this location.
Previous example: Paid extra for bacon on my burger, received no bacon. Notified them, they responded apologizing but did not offer any form of compensation.
Latest example (and visit prompting me to write this review):
I placed an online order for curbside pickup on 10/20/24.
The website said my order would be ready between 5:12-5:15pm. I parked at 5:10pm and waited, and waited, and waited. At 5:20, an employee comes out to tell me the soda machine isn't working, and we had to choose between tea or lemonade. Bummed out but what can you do? Then, I continue to wait...
Then, 10 minutes after the estimated time had lapsed, the employee came back out with my food. I ask them if the bbq sauce and ranch are in the bag, because we paid extra for them. She said yes. I check the bag...the sauces we paid for are not there, the french fries for both of our value meals are not there, the large onion rings we ordered are not there, miraculously, our kid's meal is somehow correct.
I tell the employee, and they take the bag back inside. Again, I sit and wait...and wait, and wait. Finally, at 5:35pm 20 minutes past the estimated time our food should have been ready, they come back out with our complete order. At this point the burgers are ice cold, the drinks are watered down from the ice melting, the new fries are already cold, our kid's entire meal is cold, and the onion rings are the only thing remotely warm.
I'm pretty upset about the whole thing. I get home and my wife and kid are upset too because we should have had dinner nearly half an hour earlier and everyone is very hungry. Everything was cold and dry including the blaze burger with "extra" sauce on it.
Every time we give Whataburger another chance, they remind me why I shouldn't go there: from their inability to get orders right, their ridiculous wait times, and them charging for ONE dipping sauce for things like onion rings etc., just pick another fast food chain and avoid this one.
This is the 5th time i come and everytime it was just to order 3 chicken strips and everytime the wait was over 20 minutes, and the people before me also waiting about the same time more than 20 minutes. They are so slow, i will not come here again, if it was only 1 time that this happened thats fine, but everytime? That means their employees are just playing around and not taking work serious.
Quick Facts About Whataburger
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Opening Hours
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