Whataburger Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went here twice while I was in town and BOTH times, the customer service was exceptional. Both times my group was greeted with a huge smile and warm welcome as soon as we walked in. The employees were very friendly. And the food was great too!
The employees are nice but the food is terrible. My son tenders were burnt and hard. Our fries were over cooked and tasted like they have been under a heat lamp for an hour. We were there at 11. The burger was hard and like warm at best. I will not be returning to this location.
It's been several decades since I last ate at Whataburger, so I decided to give it another try. I ordered from the kiosk because the person at the register was having trouble entering a couple's straightforward order correctly.
The burger was tasty and filling. I had the bun toasted on both sides, which I really loved. The onion rings were good but not as memorable as those from the carhop place that starts with an "S." Surprisingly, the spicy ketchup was one of my favorite items; it wasn't hot, instead it had bolder flavor than regular ketchup.
Overall, both the experience and the food were enjoyable. If you found my review helpful, please tap the heart to let me know!
First time, so I really didn't know what to expect. I walk in to see a big advertisement of the honey chicken biscuit. Looks great on the Picture so I order it. I'm thinking a regular chicken breast like other breakfast establishments. But to my surprise, it's a tiny chicken tender nearly nugget size on a biscuit. So tiny that it doesn't even fill either side of the biscuit. You would think that if you are preparing someone a biscuit with a tender that small, they would at least add two to cover the biscuit. More disappointing is when trying to eat it, it was very little chicken in that tender. Mostly overcooked breading and gristle. I just threw it away. The hashbrown sticks had so much grease in it that it broke apart just by picking one up. The grease was excessive as if it was dropped in grease again to make it hot instead of making a fresh order. $6.79 wasted.. I went to chick-fil-a and for now on stick with Wendy's honey butter chicken biscuit. Because this was shame. The stars is for the customer service, the front staff was nice and helpful.
We were busy yesterday and missed dinner so we decided to grab a bite to eat kind of late- We went to a diff location (Macon and Germantown Pkwy) and their crew was late getting to work so they couldn’t serve breakfast.
We arrived at the one on Germantown Pkwy and 64 & it was about 12:30am when we got in the line. We didn’t make it to the speaker box until approx 1:00am…By the time we got our food it was 1:45. The line to get our food was outrageous. The wait while sitting at the window alone was 20 plus mins and they still told us to move up and they’d bring it out. Reluctantly we agreed. I verified that they’d be sure to put in our condiments, syrup and cutlery etc. she said they would. We get home and have not a single form of utensils, no ketchup, no syrup NOTHING. THENNNNNN to make matters worse. The food was horrible. Burger- tasteless. The wings looked like chicken nuggets tossed in a sauce- Tatertots were overcooked- fries were so salty we couldn’t eat them. My bf literally had to spit them back into the bag. The pancakes were flavorless- the eggs had not one single seasoning in them- worst eggs I’ve ever tasted. And because we had no utensils or condiments - we had no way to season them….the bacon was asked to be crispy and was super limp! This was by far the worst experience with customer service, wait time and food taste. 10 outta 10 would not recommend!
They attended us very quickly. Before we got to order a older couple ordered and only did sign language. Very nice to see the employees do there best to accommodate to get their order. Once I ordered the young lady was very nice and asked questions to make sure we got what we wanted. It took 10 to 15 mins to get our order and while we sat to wait they cleaned everything up. Overall the place was sanitized and organized . We got our food and wanted to compare it to what we had in Texas. However it wasn't anything like it duh ! The burger didn't taste overwhelmingly of mustard and it actually gave you a chance to savor the flavors. Got a large milkshake as well super tasty. Will go again !
The food was delicious but not what I ordered. I was strapped for time and had put in my order under the customize burger option but instead got the standard burger with none of my customizations. Even with that being said the food was very good quality
When I arrived it was 3 cars in line in front of me. Took 15 minutes to even get to the speaker to place my order. Took another 20 minutes to get my food. No apologies about the wait. No pleasantries when my order was taken. When I got to the window to pay, she only told me how much. No please, thank you, sorry about the wait.... Nothing. I know this location just opened but that's not an excuse for normal hospitable behavior. Food was ok but definitely not worth the wait or the non welcoming feeling. Hopefully you all get it together....
Quick Facts About Whataburger
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