Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The Cobb salad I ordered had a few pieces of lettuce bottom stems. I wonder if it's hand cut or mechanically cut. I definitely wouldn't serve this to my family or guests.
I just moved out here to the woodlands and I thought the fast food would somehow be better considering everything is a $1.50+ more expensive than the Willowbrook area but gosh did they prove me wrong. The cheese isn't even melted??? Should have just eaten 28 dollars that would have tasted better! ????
This location is terrible. None of the kids have any respect at all. They play too much when people are trying to seriously order and screw up orders. I don’t think any of them actually realize customer satisfaction is the mission or maybe the manager is too lax trying to be cool around the teenagers. But it’s highly annoying to have this located so close to my house and it some grade a bullsh*t
I usually don't review fast food restaurants, But I felt like i needed to because of how bad the experience was! Where do i even begin .... First off My fiancé & I ordered 10 minutes before going to curbside pickup.
I gave them plenty of time to make my food.
I pulled up to the curbside pickup, I called the main number & mind you Hope the "manager" picked up the phone being inattentive and was focused on talking to other people rather than the person who was on the phone. I had to repeat myself multiple times for her to understand the reason behind my call. Hope gave me nothing but attitude when asked about curbside pickup. I told her who the order is for & what number lane i am in she said "we don't do phone pickup order", I also asked her is there is a number to text notifying what spot i am in for the order pickup? She said "no, do it through the app!" I said I don't have the app can i do it through the website because that is going to take a while & my food will be cold by the time I set up everything, I have the receipt & order number if you want it & her response is "no we only do it through the app so do it that way".
As I am making my account for the phone app, Hope walks outside again asking "what order i am picking up?" even though I have already told her this information over the phone...once again her response is "do it through the app" & walks away.
I made my account for the app, I looked on ways to pickup my order through the app & nothing worked. I walked inside for the staff to help me & they couldn't get my app to work either... this is now 10-15 min later! Another employee mentioned i could check in through the website... I am in awe of how a manager can be unaware of this, or the lack of communication.
After my fiancé put the curbside number in for the pickup, i received my food after a few minutes of me witnessing staff & the manager huddled together doing who knows what.
They almost forgot my drink which i also had to remind them of, which is pretty ridiculous!
All in all what could have been less than 5 min curbside pickup, became a 20-30min pick up. The lack of professionalism is slim to none! Very disappointing!!
This place has some good food! Their burgers are so good! I don't like the way they structure their drive throughs. They use both labes, and there is no easy way to go out if you decide not to order. In our instance, they didn't have the shakes we wanted, so we couldn't leave. We had to go through the line.
Currently waiting for my online order at my spot. "Order will he ready between 2:38 PM - 2:41 PM" It's 3:04 PM as I write this. I've worked fast food, so I know it gets busy and things get complicated, but this is stupid. Either fix the wait-times for your app or find someone else to be in charge of hiring. (I don't blame the employees, just whoever owns this location.)
Went through the drive through. Have no idea what the hell the lady was saying. If they barely speak English or barely can pronounce please don’t put them on drive through. I can understand a damn thing, but inside is a 10/10
For the love of all that is good and holy, come to Northern California. I miss your spicy ketchup and amazing onion rings. I miss your delicious cinnamon rolls. I miss your to much vv
Quick Facts About Whataburger
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