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Whataburger

+1 915-772-4259
5600 Montana Ave, El Paso, TX 79925 United States of America
Open Today: -

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
  • Great coffee
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Cozy
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Made an Uber eats order for my son to bring it all the way to Miami. The moment he opens burger, there’s no peppers in sight. Just the cheese and 2 pattys. I hope this can be recompensed.
The food in here is amazing, I always get the triple one and this burgers never disappoints me, this is real Texan Flavors
Night time Management needs to get their employees checked especially on their integrity. They give out watered down gravy that is DISGUSTING and burn your chicken strips and act like its a normal thing or they have no idea what we are talking about..
I have to literally show them.
To allow this to go out though is on management. Everything should be noticed and that employee should be placed on another station or something because they reflect off management and if they feel like they can get away with things well they do it. . . How unfortunate even late nights when we get off work super late and have to get home with a disgusting order and spending $40 not even for dine in experience. It sucks.
They don't give the EXTRAS so you pay for either so extra gravy or extra strips, make sure you check before leaving. The employees use this to keep for themselves. Again integrity and night time manager or supervisor needs to deal with this. I am not the only one it happens to. I called in the other day because I got home late again and decided to give this place a go after a few weeks so I did door dash that was $60 for my daughter, as well.
We get the order Dasher was fast and very nice watching that dasher tracker lol excited for the order and starving we get into the food . My daughters burger watery from the lettuce so soggy bread and cold half filled fries. Then I look at my meal and what pissed me off was no extra gravy, BURNT STRIPS and yup gravy flavored murky water in that gravy cup.
I don't like free meals or to complain but damn this was $60 and working my ass off that day to come home to this was bull. So I called and ONLY complained on the gravy because that could have helped with the hard strips you know even ketchup for the fries and nothing. He asked if I wanted to come back for a gravy. and then told me he would have a gravy for me tomorrow. . . I don't want the gravy anymore I just want to get a refund at this point and never go back again. So disappointed in my money wasted .
We had a great break at this location. Their burgers and chicken sandwich, fries and drinks were delicious. The staff was very welcoming and friendly. Strongly recommend this place.
I took my daughter here for a burger. She loved it. I had a spicy chicken sandwich. I love hot food and let me tell you this sandwich was spicy. So if you can’t eat spicy foods don’t get the spicy chicken sandwich. We enjoyed eating late at night. Around 11:30. Our food was hot and ready to eat .
There never seems to be enough people working, the most I’ve waited in the drive thru is an hour for just a burger. Lately they’ve kept messing up my order, and is a nightmare to try and fix it. Spoke to two on shift managers who gave me a run around and told me to contact customer services. Three times I’ve had to contact them now to get a refund which takes a few days that they themselves could’ve easily done, all the meanwhile I’m without food and the money I used to buy it. FIX THIS!!! Y’all ain’t cheap so when I spend money here it’s because I worked hard to spend it, then talk to keep messing up my orders line this every time is unacceptable.
I came thru the drive threw ordered my meal for my daughter and me drove back to our hotel ???? after driving from Southern California to attend my Mom's Funeral and as we got into our rooms they only gave us one meal and charged us for a meal and a single cheeseburger ???? which wasn't in my bag.
Are you trying to become a other McDonald's?
Just wanted to say that I had probably the best customer service experience in a while.
I ordered breakfast for curbside pick up, and after 10 minutes it still hadn’t been delivered. So I went in to check on it. Turns out I sent the order to the wrong location ????????‍♀️ Alana (I’m probably spelling it work, I’m sorry!) was so nice and understanding, and she went ahead and fulfilled the order for me!
I know service industry professionals often get a bad wrap, and almost never are told they’re appreciated. So I just wanted to share a little positive experience that made my morning!

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