Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Payments
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Credit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
It has been like 3 times I have went to this place and every time I go there, they have been messing up with my order ; sometimes it’s wings, sometimes it’s fries but this time it was too much like a hair in my fries. I normally don’t write reviews but I couldn’t stop this time. Employees are rude! Last 3 times fries were cold. You call customer service, you never hear back from them. I wouldn’t go back to this place ever again!
Wasn’t expecting much, but I came here hungry and left satisfied.
The burger is alright. Nothing amazing about it. It is way bigger than other fast food burgers though.
The fries are decent. Spicy ketchup is a nice option.
The service here was way better than most fast food places you can visit.
Eduardo gave great customer service and makes sure each customer was well tended too and had everything they needed. When I was missing a drink and ask he quickly resolved the problem and apologized. Overall he made my experience a great experience.
I came to pick up my husband’s order through the drive thru and usually have time to look through my order. I did not get to do this, this time, because a car behind me kept honking. I went home about 20-25 minute drive to find a large fry missing. I drove back to let them know and brought all the food back with me. At this point the food was cold, so I asked if they could remake it, and I could give them back the food. The manager stated she would remake the chicken bites and fries but not my kids meal. I explained how my son would not eat cold food. She stated that she didn’t have to remake anything other than the fries, but she was still offering the bites and the fries. Once again, I explained that I had to drive 40 minutes there and back and brought the food as proof and my 3 year old son was not going to eat cold food. She raised her voice and told me to pick one. When I asked her for corporates number she said 1-800 burgers. When I asked her to write it down for me she refused and said again 1-800 burgers. I drove to the window and talked with a nice lady and told her that again I would give all the food previously, but I really needed the food remade. She went to go talk to her manager again and came back stating that she also didn’t understand why her manager was being like that. She remade my whole order and was a blessing. The terrible managers name is REGINA. She was outright rude and couldn’t care less about customer service. I have worked at a Whataburger and was always taught that customer service was important but clearly it’s not anymore
Gave us a completely different order and the guy looked mad/irritated when we brought it up (I understand how difficult customer service can be, but we literally just asked for the correct food bro…it’s gonna be okay). We ordered a #1 Whataburger meal and they tried to give us a Jr. kid's meal….we had the correct order on our receipt too, so I’m not sure where the mix-up happened. I feel like they should verify the orders first before handing them off.
Whoever took my order around 3. She wore a zipup saying 2024 on it.. that girl needs to work somewhere else she barely knew how to count change. And she kept saying "WHAT???" and she couldn't understand me saying all I wanted was plain with cheese and pickles. But she couldn't understand it I guess. And she wouldn't even look at us. And didn't even do my change right. She gave me more than I needed after I looked at receipt
I honestly have never had a fast food experience like this. The customer service that the manager David provided was absolutely too notch!!
I will definitely be back just to see him.
I was calling in my order, which was a # 1 with cheese only. When the manager answered she would not take my order and told me that I would have to put it in on line. Well I can not do that while driving a 18 wheeler. I do have one touch capability, but my time is limited. She was very obstinate and curt with me and not very customer service oriented. But I get it our society has severed all personal interactions with people and if you want anything done you have to do what the service provider wants. No longer is the customer always right. Also I called Whataburger corporate and told them what went on, and still waiting for a response from them. So I will not be going to this whataburger ever again.
Quick Facts About Whataburger
Today
Opening Hours
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