Whataburger Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Do not! And I repeat Do not eat at this What-A-Burger in Arlington,TN. My wife and I found a piece of reddish/purple weave/hair in our food. Whomever was making the sandwiches it was their hair. I am going to officially file a complaint with Corporate and I will return tomorrow morning to speak with a manager. I cannot believe I found a piece of purple/red color hair/weave in my food! How disgusting. I drove across town to come to this specific What-A-Burger because it always seem to have great food and service. Tonight was awful. Furthermore, the fries were stale. I asked for fresh fries and the young man with the afro said loudly, "these fries are not stale, I'm cooking all the fries fresh". That was true, but the lady at the front counter and I both agreed it was probably old grease. I am just in disbelief as this What-A-Burger is located in the subrbuan part of Memphis. Will not return. Again, Whomever hair it is should be easy to identify.
Customer service was the best I have seen in a long time, thanks to Ms. Lisa! She was even able to have a conversation after we had finished eating! Food was delicious and the restaurant was extra clean! I will definitely visit again!
I went through the drive through. My fries were not fresh or hot, and my burger was room
temperature... The apple pie that I ordered was hot and it did taste well.
I was really disappointed because I was visiting the town with this business and I do not have this business in my hometown so I can't go there very often.
The initial transaction went a little awry, I asked for the Promotional Chili Cheese Burger which I didn't even know was an option until I saw it on the menu sign, then was told they don't have the Chili on hand. Cool, back to what I usually grab. I ordered a Double Bacon Cheeseburger Combo. Then the Cashier didn't know how to put an extra party on and at this point I wished I'd used the app UNTIL a beautiful lead by the name of Mariah swooped in and got the order input correctly. When the food arrived it was presented by a polite gentleman that reached the table before I was able to get to my feet and meet him half way. The burger itself was well made cheesy, greasy goodness with plump bacon that fully reflects the Whataburger name. Combine that with a prepacked Brownie that was surprisingly good I left fat and happy.
My family and I enjoy whataburger. It is one of our family favorites, so we looked this one up because it was the closes. But boy did we regret ever stopping here. From a distance it looks clean, but the tables were dirty and we stopped in during the morning hours and it was not busy. It took 30 minutes plus to finally get our order. When she brought out our food, she had the attitude of not wanting to be there nor serve. All whataburger places offer condiments after bring your food out but not here. We had to go up to the counter and ask for them. Then we asked for honey, no honey, but wanted to charge me $ for honey mustard (that I did not want). Even after telling them they can keep the change when I payed for my meal. Our meal was cold, was not made right and didn't get the stuff that was suppose to come with the meal.
Every time I try to give this place another chance I’m disappointed because I love the food here. The woman named Brittany is the ONLY person here who has good customer service. Now the food is starting to lazily be prepped and made. Nobody wants old, brown, slimy lettuce on their sandwich.
First impression - I’m not impressed with the security guard chasing, literally chasing me away from the parking lot upon arrival. Apparently you can only use the drive thru and there are no signs or directions indicating… just Grumpy the Guard that will chase those kids off his lawn!!!
I can’t imagine the burger will be worth the 55 minute wait, but I will report back!
UPDATE: Large order of onion rings = 5 onion rings??? Clearly the guards are here to protect the onions!
Burger was tasty, service is struggling - clearly because it’s a new set up, new team, etc.
I’ll come back in a few weeks, hopefully they find their groove.
Went on a Friday night with a large order and they got my entire order right! Which never happens when we order elsewhere, something is always forgotten or messed up. Our food was correct, hot and fresh! Also, they were so kind. Best whataburger experience by far.
Quick Facts About Whataburger
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