Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered on line with ap. I went in to the Whataburger location on Hwy 123 in Seguin. I really went in with the intention of asking for the Spurs/Whataburger Tent they were giving out but I couldn't find any info on it other than my co worker went at lunch and came back with order and "spurs tent". So I was sort of reluctant but Cheyenne was sooooo approachable!! Had the best customer service skills ever! Greeted me, answered questions without acting bothered about it. I sat on the bench inside and while downloading the ap, I noticed several customers coming in and out. One gentleman apparently order was given to someone else, I heard like a manager instructing staff to work on his order to rectify it. Then I saw Cheyenne on her own, as it was taking a bit of time, offered him a cup to get a free drink for his wait. Other customers came in and out and she treated them the same. There were other workers, not as knowledgeable but that was ok. She just stood out. The mobile ap was up and running, ordered my meal. She kept checking me and I gave her my name and updated me on the wait. No problem. My meal came out nice and hot. I witnessed the cooking staff in the back steadily moving around, busy. Plenty of staff. Happily in my bag was my Spurs Whataburger Tent. I grabbed it out of my bag and almost left my food..lol. Cheyenne laughed. I did approach her manager Maybe and commended Cheyenne to her about how great her customer service skills were. So YES definitely GREAT Experience over all especially after a long day of work! (830pm). PS love the gravy with my fries!!
Well went here since McDonald's was a bust for breakfast,.....well wasn't any better. Food was subpar and just slapped together and not fully cooked. Service......went through drive-thru, waited for ever. The server was trying to hurry us through while trying to order for pregnant wife. Got to the window and yet again acted like we were an inconvenience. After finally get food and going to hotel to eat. Thats when wife opened her WhataJr burger and found it slapped together and what we guess is to be a patty. Then i get to the center of my burger and its not fully cooked (picture honestly doesnt do justice). Won't be stopping here again when passing through (which we do quite often).
I honestly don't understand how this place is even in business. I've been sitting in the type of store waiting over 30 minutes for 2 burgers. The restaurant being busy is not an excuse. Y'all a fast food restaurant. Y'all should be fast no matter what. I am not coming here no more. Especially not for doordash. Customers should never have to wait over 30 minutes for a burger. That's insane.
Every single time I get curbside y’all forget the damn gravy. How hard is it to put a small cup of white gravy in a bag?
Customer service and quality and accuracy is lacking. There is always a wait for your food even if you’re the only person in line. A lot of times the order is not correct. There are only 2 people a young lady and young man that have amazing customer service and do a great job. This morning a tall skinny blonde male took over the drive through. Appeared to be a manager. No apology for waiting 7 minutes for a Taquito. No one was in front of me when I ordered. No one was behind me when I ordered. By the time I finally received my Taquito that was cold inside, there were 5 cars behind me.
LISTEN!!! This restaurant has best service I've ever seen at any restaurant ever and the best you will ever see. Liveliest staff ever, most hardworking staff ever, most motivated staff ever. It is like the entire staff is competing for employee of the month with their whole heart. I heavily recommend this Whataburger wholeheartedly - as someone who rarely opts for Whataburger as a meal. The food is great too, especially compared to other Whataburgers, and the atmosphere reflects the staff.
The fries were hot milkshake perfect . Pies were fresh n hot too. But the best part of this McDonald's in Seguin was their staff. Beautiful service. thanks ....
The young gentleman who took my order was the nicest kid I've ever come in contact with in the service industry. The parents of the boy who was working the register on 8/22/24 at around 11:00 pm and midnight 8/23/24, should know that they did a fantastic job raising that kid. Be helped a handicapped person who may or may not be homeless and went out of his way for him all while treating the guy like a human being, treating him like he mattered which he does we all do. I can't express this enough, he was so polite and very respectful. He made me a half vanilla half chocolate shake and it was delicious. The burgers btw, my fat butt ordered the triple burger!!! All I can say is that MCDONALD'S AND BURGER KING COULD NEVER STACK UP AGAINST THEM!!! Service was pretty quick i waited long enough for my order to know that it was made fresh and not pre cooked and reheated per order. We all know who the culprit is in that department not gonna say anything " McDonald's, cough cough sneeze...burger king" anyways since we just moved here with our family a few months ago this will be my got to spoke when I'm craving that meaty melted cheese deliciousness
Quick Facts About Whataburger
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Opening Hours
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