Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I am from Ohio and I get anxious every time we come to Texas because this is the only time we get to enjoy a Whataburger. We just love it!!
Went through drive through last night, when we got home we were missing one of the orders we had placed. Yes, it was on receipt. This location always either gets the order wrong or they forget to place an item in the bag. When I called they apologized but it still ruined my dinner. Plus, if I go pick it up the rest of the food gets cold. I have to go 10 more mins to another Whataburger to get my order right, find this to be ridiculous. It’s the same thing them always. The GM and the rest of the management does care. Sad to say this is the worst Whataburger.
Our food this evening was extremely tasty; however, our experience in the drive-thru was less than ideal. Joel (one of the 2nd lane attendants) claimed our in-app coupon was nonexistent and refused to ask anyone else about the issue for us (citing that he was too busy to help us). This is not the level of customer service we have come to expect. Unfortunately, we may have to find a new location to frequent.
Usually the staff in the mornings greet/acknowledge us as soon as we walk in, even if they need a moment before they can take our order.
However, tonight we (family of 5) stood there at the counter for three minutes before deciding to leave. Multiple employees saw us and said nothing. Will only go here in the mornings moving forward.
Went through the drive through for breakfast this morning and ordered the jalapeno cheddar biscuit with sausage, egg and cheese. I get to work and take it out of the wrapper and it's burnt! I mean you could knock somebody out with this biscuit! Totally disappointed. They had to know. The cheese wasn't even melted. The egg and sausage was cold. Threw the whole mess in the trash!
I ordered 2 bacon, egg, and cheese taquitos meals and I asked for 8 picante sauces because I personally like extra sauce and there's not much in them. They told me they could only do 2!!! When I asked why? I was told, because their boss said they can only portion 2 per taquito which is a complete LIE! I've had whataburger all my life, and it didn't matter if i wanted 15 picante sauces, I've never been denied, or told how many I can have per meal that I purchase. Pissed me off beyond belief!
The service here is very poor but even more so it’s a very hostile environment. We were asked to move up for one whataburger meal and because we refused got treated poorly and were antagonized almost as to provoke an altercation. We asked for the managers name and were asked why should I give that to you when you didn’t move up when we asked , we didn’t want to move up which is our right by the way. Of course they didn’t give us our correct order . I can see why the rest of the workers feel it’s okay to act in such a hostile manner because their leadership acts this way . Do better whataburger . Manners matter , customer service matters . Being combative with the customers is just a bad look all around for such an established chain .
I went to through the drive thru and ordered my food with a side of gravy. You guessed it.. they forgot the gravy. I didn't notice until I got all the way home. This is not the 1st time this has happened here (3rd time to be exact). But this time I went back to the location. I was talking to a young man that never acknowledged my missing item and never apologized for me not receiving it. To top it all off the manager was listening to the entire conversation and he never apologized nor acknowledged anything. By far the worst experience ever here. My business will go to another franchise.
Quick Facts About Whataburger
Today
Opening Hours
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