Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I came on the third to get two sweet and spicy meals. The food was disgusting and was presented nasty as hell. I love Whataburger, but never have. I tasted anything of such. The employees was very rude. Both the manager Maria, and a coworker by the name of Gisele, I will be going to corporate because after I brought the issue to them I was never apologize for my inconvenience nor was I asked if I wanted my food replaced I got hung up on. This is very crazy and people shouldn’t be treated like this. I will be reaching out to corporate and taking the following steps to make sure that both the manager And the lady will be punished for the way they treated and handled me. Also below is a picture of the burger that I got very very disgusting PLEASE DONT COME HERE
I went to the counter and told the female worker my order, and she politely told me to excuse her. She waited for another employee who was busy. I was somewhat left hanging. I didn't know what the cause of the delay was. It was 10:25 a.m. and I thought she needed to ask her supervisor if they were still serving breakfast. But the other worker came to the register to actually take my order.
I ordered the breakfast platter with sausage. It was very delicious & filling.
Overall, I liked dining in at this Whataburger location. The dining area and restrooms are very clean.
Mj ( Manager),is Rude & unprofessional.On yesterday @ 1:33pm order# 294979.
Mj took my order at the front counter. I requested that I wanted the spicy chicken dropped fresh. She mumbled some words, and gave the cook a old chicken that had been sitting there for idk how long. I said I asked for a fresh chicken. Mj immediately got and attitude and said people always wanna tell you what to do? I said are you talking to me? She Said no, but continued to talk trash. She dropped the chicken and pulled one chicken before the timer, with 2:52 remaining. She then went to the kitchen and told the cook something. I also witnessed her taking French fries that where already in a box and re dipping them in the fryer. When my order was ready She was about to give me the same redipped fries. I then said I will wait on fresh ones. She smaked her lips and rolled her eyes and continued to talk trash about me to the other workers on drive thru and kitchen. When I received my order I checked the sandwich. The bun was burnt and soggy as if the cook had made it previously. The chicken was not fully cooked! It was slime and still reddish.
Mj saw me looking at the sandwich and asked the cook did you put pickles?
I wanted to ask for a fresh sandwich, but I decided to file a complaint instead. I threw the sandwich away. I refuse to get sick on behalf of Mj not cooking the spicy chicken sandwich fully. This is the second time that Mj has been rude, unprofessional, and racist towards me! Previously she cursed me out in the Drive thru, tried to get a police officer to try and make me move and again all over a Spicy chicken sandwich.
Mj needs to understand that if a customer is requesting for fresh food and is willing to wait, then what is the problem? She needs to Also understand that without customers she would not have a job! After the way I was treated I WILL NEVER EAT AT THIS LOCATION AGAIN! AS A MANAGER SHE SHOULD KNOW HOW TO TREAT CUSTOMERS AND HOW TO PROPERLY PREPARE FOOD!
24 hours at the drive thru. The service needs improvement, due to the employees having a sad type demeanor. In addition this location is cheap with condiments, I asked for ketchup and the cashier grabbed a few in one hand but just handed me one. I had to keep asking for more as she continued to give me one at a time.
Clean restaurant and restroom. Friendly and fast service. Good quality meat used in the sausage. Overall I highly recommend this location.
I arrived to the location on Veterans Memorial near Richie to pick up up two combo meals before heading home. I sometimes stop here on my way home from work.
The fries in both orders were old and reheated. I paid for medium fries and was given a very small amount of stale fries for both orders.
Both burgers tasted as though they had been sitting for sometime and also tasted old. I ordered the new chili burger which had no chili in it.
Since I was already home, I didn’t want to drive back. I called the store and asked to speak to the manager Jose who did not come to the phone. I even heard the other workers asking him, “what do I tell him”., then coming back to me to say he’s not available for 5-10 minutes. When a customer calls and ask to speak to the manager, the manager needs to take the call. He clearly doesn’t belong in a management role.
I Plan to share this with their corporate offices.
Never again stopping at his location
Food is always good, hot and fresh when I visit. Good custom service as well
I did my order online for pickup and it did not go well. There was a coupon for a $1.00 Carmel shake. It didn't take off the shake and charged me $3.99. I went inside to get a refund and they told me that I would have to go online and ask for a refund. Three employees told me the same thing. I was calling the customer service line when a lady came out of the back and asked them what was going on and they explained to her the situation and the lady stated to give her four dollars and she apologized to me. I was so stunned at the customer service I almost forgot my fries. This lady came and solved the problem without making it a customer problem to solve. Her name is Toya and I appluad her for her management skills and showing her teammates how to handle a simple problem without blowing it all out of portion. She had about 20 linemen sitting and eating at the time. Thank you Ms. Toya for your kindness. My food was delicious as always.????????
Quick Facts About Whataburger
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