Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
They don't make your order the you want it, and they focus on drive thru mainly. There were so many people sitting inside, frustrated, waiting on dine in orders.
I ordered a #8 No mustard/add Mayo with jalapeños
I get mustard no Mayo
1 meat
No jalapeños
Now I'm far away down the beltway. I absolutely hate bad service
I gave them a 4 because the young lady at the counter gave great customer service, but the we had to wait for our food and we we got it the burger was cold but the chicken straps were hot. They seemed to be going through shift change, and another manager had to come back in to talk to the Gm, and he wasn't very happy about it. The manager that was working ( female) did come out and ask what we were waiting for but never addressed the wait. The very welcoming lady that took our order went back to get our food, and she apologized and even offered a drink for the wait. Customer Service is everything to me, and I hate I forgot her name, but she is a Caucasian lady, kind of tall with a great smile and the is in the picture posted.
Was there at the drive through and no one took my order was waiting for 5-10 mins and I was completely ignored. I moved up and the car besides get his order taken but I didn’t. The girl and the guy at the window ignored me while I tried calling them to place my order. I when inside and the lady in the cashier ignored me also. I would like to speak with the manager about this kind of service. I never had this problem before at this location. Why work a customer service job if you’re not going to provide a good service.
I had great service this morning. After a long day, I wanted breakfast without a long wait. Trinity took my order. She was patient and very accommodating with my special request, and the breakfast bowl was delicious.
I'm definitely impressed and will be back.
I go here frequently and gave my Instagram information to the workers that asked for it and thought it was to inform me if the milkshake machine was getting cleaned so i could come back on another day, but it turns out these girls had other plans. they wanted me, but i only wanted a patty melt. Someone needs to make this make sense,,
Worst customer service ever! My food definitely undercooked.. I drove all the way back to this location just to wait for 45 min to receive my order. Trying to be patient even after the mess up but lost it once people waayyy after me was receiving there orders before. I ask to speak to the manager (no name tag) I’m sure that was on purpose; told me that that’s how they cook their food. REALLY? Well please let the us know that in advance if we would like it rare, medium well or well done because last time I check this was a fast food chain. Never coming back. You need better management. The turnover rate for employees is horrible! No one is taking pride at this job and it shows!!! 11/26/2023
This location is a dumpster fire. Drive-thru frequently necks down to one lane. This literally doubles EVERY customer's wait time. What jackass thought this was a good idea? Why not just properly staff the store or close one of the two lanes. Literally NO ONE was working the front counter inside. Wrappers and rolls of stickers littered the counter. This is horrible customer service. Houston drivers are too stupid to realize their inability to merge to lines results in orders being mixed up.
The service here was fast and the employees were very nice. The food was super hot. Love it! One of the best Whataburgers restaurants so far
Quick Facts About Whataburger
Today
Opening Hours
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