Whataburger Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The burgers and fries are acceptable, but I don't get all the hype. It's definitely not 5 Guys or In-N-Out. I ordered the burger as it comes, and it was a sloppy mess of salad. The staff seemed to be struggling to get food out, and it wasn't very busy. Everyone was very nice though. The prices are okay. I may go back, but I'll definitely order fewer condiments on the burger.
It's our first time coming to a Whataburger. The atmosphere was good, with lots of bright color. The staff was great. The two women who took and delivered our order were very kind. Our order arrived quickly. The food was just alright. The Nashville Hot chicken bites didn't have that Nashville Hot flavor, but they were good. The fries were just ok. The burger was rather large, though. We noticed a lot of flies close to the drink station. Overall, it's just slightly pricey average fast food.
What sad, sad little burgers we had. The buns lacked life, orders were wrong. Service was very slow, took almost an hour to get food. The onion rings were basically deep fried skin. The taste was “diner has leftovers that have been sitting all day”
Parking was easy. Ordering on a kiosk was easy. Everything was bleh and Meh
Got an alright burger and fries. The sweet tea was fine. Tried the spicy ketchup, and found out the taste profile there is not really for me. Switched back to standard.
Something doesn’t quite feel like home here anymore like when I was a kid in Texas. Maybe it’s me.
I always looked forward to our special trips to get food there. Maybe bc we are nearly in a northern state here and don’t get the same ingredients, or the company has changed? Not sure. I still have hopes to rediscover some of what I am missing tho.
Not holding this against them but they were training a new drive thru operator during my order and he did fine. Appreciate your time!
Drive through (thru).
Husband and I decided to grab lunch.
Customer Service:
Employee taking order had a difficult time understanding what was being said, had to repeat several times. *See notes below regarding phone call with employee/management.
Wait Time:
Received our milkshakes and were required to pay before meals were ready. Shakes were melted a bit. Waited for roughly twenty four minutes for food, after paying.
Expense:
On the higher end for drive through fast food in the area.
X-2
DBL meat burger w/lrg cheese slice, Med fri and milkshake.
$29.08
Food:
Fries were room temperature, cold to the touch in bag. Hamburgers were good, aside from the expense and being at room temperature. Shakes were somewhat melted due to being filled prior to receiving food order.
Suggestion:
Don't serve milkshakes before food is ready.
Someone should be making sure the food is at the proper temperature before serving to customers.
* Phone call with employee(s)/manager(s):
Called and asked for a manager (per review guidelines, names cannot be used).
First manager was rude, short, frustrated and seemed as if she didn't want to be there, or to listen to concerns.
Requested to speak to another manager, who apologized profusely about the food and then went on to offer a free meal, plus dessert. She mentioned that the other manager was busy helping team members at the time of my call.
Recommendations:
We do NOT recommend this business.
With so many other options available in Clarksville, we will not be back.
Do not go here. This is the third time they’ve given me the entirely wrong burger, & forgotten my sauce. And on our Buffalo RANCH chicken strip sandwich they forgot the RANCH. My burger was suppose to be a sweet n spicy bacon burger with no onions and add jalapeños, instead I got a burger that had mustard, ONIONS, no bacon, no bbq etc. The person taking our order rushed us. Oh and if you come here expect to wait 10+ minutes everytime even if you’re the only one in line. This location was good for like the first couple weeks it was open. Make the drive go across town to one of the other locations.
Well, we finally made it back to dine on the inside. The best thing that we received was the excellent professionalism from Danielle and MiMi. Keep on smiling, ladies.This new location opened on 4/15. We went at 730pm on 4/16 to get something to eat, but it was
super busy. Drive thru only! That sucks! I will give them 5 stars based on the crowd. I will update my post whenever I get the chance to have a burger.
Had a double meat Whataburger meal. The food tasted ok, but it definitely did not look like the burgers on the menu board or the Whataburger commercials. In fact the burger patties appeared not freshly made but more of the warming tray variety. Made earlier for later use. Fries and drinks were OK.
Waiting time for the 2 Whataburger meals was 20 minutes.
As we consumed our meals we noticed several customers complaining about the long waiting times.
At the time of our visit we never saw more than 5 customers inside the restaurant and the drive through traffic was very light.
Compare the attached pics to the ones on the menu board...big difference.
Quick Facts About Whataburger
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