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Whataburger

+1 737-320-2668
3201 Bee Cave Rd #180, Austin, TX 78746 United States of America
Open Today: -

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Great coffee
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

I love this establishment but despise this location. Zero human interaction. You have to order on an app or a kiosk. The kiosk has a blaring beeps every time you touch it. The screens don’t work well. Editing your order after you’ve added the item isn’t allowed. You pick up your food in a locker like an amazon package.
This process may save whataburger but it costs customers time and adds frustration. I am appalled that my favorite fast food establishment is selling out.
Being a Texan, I am not proud of the direction Whataburger is going based on this experience.
I love the digital kitchen concept. I’ve never had a problem in the past. Tonight, however, we ordered, picked it up from the locker, drove home, only to find out that the food that was in our locker wasn’t the food we ordered. We got someone else’s order. Since we were already home, we tried to call customer support, that’s what the app suggests. No answer. Just rings endlessly. We tried to report a problem in the app. It just submits a ticket and that you’ll get a response in a few days.
I love not needing to talk to anyone when getting food. But there needs to be an easier way to address these issues. Especially because the wrong food being in the wrong locker is out of our control?
This digital kitchen concept is an absolute failure. You either have to order on the app or get out of your car and order at the kiosk, there’s no way to place an order at the drive through. As far as I can tell, there’s no dining room either. The kiosk display is a touch screen that doesn’t work well and takes at least 5 minutes to place an order for a single meal. I came here thinking it would be a quick in-and-out and instead it made me late to my appointment. Go to a real Whataburger if you want a place with actual customer service!
Heads up- This Whataburger Digital kitchen is an awesome idea - however you'll need to get the app and order there instead. Neither kiosk works as intended- either it was over heated or positioned in the sun and not reading my taps- after a while I gave up using the kiosk. Went around to the customer service window and they reported they could not take my order/help me. They were nice enough. I also did not have the app - huge inconvenience. What should have been a 10 minute experience was more like 30. I suppose if you have the app it would be a smoother transaction.
First visit to Whataburger digital kitchen, and last. Kiosks didn’t work, had to go to service window to get help. The young lady came outside to look at kiosks, even giving it a kick, to no avail. I had to download the app, ask the young lady again about items on app. The app wasn’t easy to use. After placing order it wasn’t clear on where to pick up, so back to service window. The young lady was helpful and finally found our food and brought to car. Several cars were trying to place orders and figure out how to submit orders. Don’t see how this concept is more efficient than drive through window. Very bad experience, I won’t go back. Big fan of Whataburger, but will drive a little further for a drive through window.
I love this place they always get your order done real quick. If the app says 9+ minutes they'll get it done in 3-4 minutes. And food has always been good I read another comment say that food felt days old but the food I've gotten has been great so????‍♀️ .
Whataburger is a Texas staple that never disappoints! From the moment you walk in, the friendly atmosphere and the smell of freshly cooked burgers welcome you. The menu offers a wide variety of options, but the classic Whataburger is a must-try. The beef patty is juicy and flavorful, perfectly complemented by fresh lettuce, tomatoes, pickles, and onions, all sandwiched in a soft, toasted bun.
Their fries are crispy and well-seasoned, making for a perfect side. If you're looking for something different, their Honey Butter Chicken Biscuit is a delicious alternative, especially for breakfast. The service is quick and efficient, and the staff always makes sure your order is just right. Whether you're grabbing a quick bite or sitting down for a meal, Whataburger delivers consistently great food and a welcoming experience. Highly recommended!
I love Whataburger but I'm done with this location. I wait and order on the app when I get there so my food is hopefully fresh and hot. Nope. Today was the absolute worst. French fries were overcooked, cold and tasted like they were days old. Burger was cold and the onions were cut so large that I had to pick most of them off. I'll spend my 10 bucks somewhere else.

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