Whataburger Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
My burger was COLD AND RAW. I reached out to their customer service and they told me I could go back to the location, request the manager, and they would replace it. No thanks, I'm not interested in getting anymore food from a place that egregiously handles and cooks food. My fries were also cold and hard. Gross and do not recommend. My cashier was a very nice guy.
Let me just start by saying that not every review I write is bad.
I have had Whataburger twice already, the first time it was opening week and long waits were expected.
Today (a month or two after opening) we had lunch there and the line to order (pictured) was not something you'd typically see (other than Chic Fil A, but that's another story).
The person expediting the food was constantly apologizing for the delays. They had one ONE register open and their order-yourself kiosks were not operational.
We could see the kitchen was full of employees, and there is a good chance they were all new and being trained.
Took a good while to get our food, and there was an error with it, and I get it, mistakes happen, it was not a huge deal, however by now I think they would have some of these kinks worked out.
Came through for some food and dealt with Lauren, a really nice manager! Her customer service was on point and the food was just as good. Thank you, Miss Lauren, for making my Whataburger visit so pleasant. I will definitely be coming back:)
Nice to have a location in Fort Smith now. The food is great and the building is really cool. The drive thru was busy and the indoor counter had a few people in line, but I still received my order within 5 minutes.
Had Whataburger numerous times in TX, usually most them are ok, some locations are rare gems, but this location really ruins Whataburger reputation for me. I usually don’t leave a reviews as I understand working in the food industry is hard, HOWEVER, with that said, you’d think with franchise that would be some kind of standard…
On a non busy 8 pm on a Wednesday night, the fries came out cold and salty, I begrudgingly finished that as soon / much as I could, thinking that the burger would be the redeeming part of the meal… ????, nope, was let down yet again… opted for everything including adding a slice of cheese (no idea it was that much extra)
The burger was also salty, not hot nor juicy (what Whataburger was known for), definitely not worth $13.xx per person for #2 meal.
Please do yourself a favor, find another Whataburger location where the food are not over seasoned, perfectly temped, with the juicy but non-greasy patties to get your money’s worth ????
Their burgers are amazing, but the breakfast menu leaves a lot to be desired. Bland flavors. The often hyped honey butter chicken biscuits don't live up to expectations. The cinnamon rolls taste as though they were left in a steam bath. Gummy texture. Stale Hostess cinnamon rolls have a little more flavor.
Used drive thru, little bit of a wait before I could order, and about a 10 min wait in drive thru line, but I wasn't in a hurry. Staff was nice and food was awesome, so I still give 4 stars.
Fries came out hot and fresh at 3 am my burger wasn’t all that hot but i had a 15 min ride home so i blame it on the drive but even when i ate it it was really good only thing i wouldve asked differently is cook the bacon more but i know some people dont like there bacon really crispy. I give it 4 stars because it’s overpriced tho patticks burgurs grinds there steaks themselves to make there burgers for the same price so for a late night dinner its nice but during the day eh overpriced for fast food quality which is normally just cheap frozen food sold for entirely way to much
Quick Facts About Whataburger
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