Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
This is a very small location compared to plenty of other locations throughout Texas that I have visited. That is not the problem, the service is completely different to any other locations. Perhaps it was the time, the day... The number of teenagers getting out of a game, who knows! Long wait, wrong order, and no way to go back in line to give them a chance and make it right. They poor the mustard on my bread, and the next order was with mayo. That looked a little worse!
I can't say that I will not go back. When traveling on I-10 I will have to make sure wait for the next location, about 20 minutes away.
Went through the drive thru on our way through town. I wound up not eating much of my sandwich which was made incorrectly and the burger patty was old and dried out, which really surprised me because every other Whataburger I've been to always has very hot and fresh patties. My fries were cold but husband shared his ( which were hot and fresh). I'd rate it overall okay as the employee at the window was fine and even though my husband said his food wasn't sitting well afterward, he was able to finish it. I will however choose another restaurant next time.
Not a bad Whataburger. As they go I would eat here again.
Was a bit short staffed and the tables were not being cleaned off very quickly but it’s a fast food place, not a five star restaurant.
Back again a month later. Took a few minutes to get my food but overall a good place for a carnivore lunch.
I ordered a double meat Burger toasted buns on both sides. They brought me my sandwich but the buns burned . I took it back to them and they told me this is how it should look like. So now I'm going to upload a picture and you guys tell me is this how The toasted looks like?
I have tried this location several times on my trips to Houston and it has always been disappointing! I stopped by once again the other night just to get a burger. This location advertises one price on their drive-thru menu, and then they charge more once you get to the window after waiting forever in line! The difference in price may not bother a lot of people and they simply pay it and move on, but it is just the principle of being charged more than the advertised price that I find to be a deceptive way of treating customers. I asked for the manager, and I requested that she please honor the advertised price on their menu board. She was not only rude but refused to make the situation right whatsoever. She stated that she could not give me a discount, but I was not asking for a discount. I was merely asking to be charged the advertised price that I agreed to when I ordered the burger from their drive-thru menu. That is only fair, but she treated me like I was making up the price and being unreasonable. Despite being the manager, she has never bothered to walk outside and actually look at the drive-thru menu board to see the advertised prices for herself. I am not sure how someone like this gets to be a manager because she obviously has no customer service skills nor cares about keeping customers happy by doing business the honest and fair way. She would rather throw away a burger her staff took time to prepare and treat a customer poorly instead of honoring her mistake of not updating the restaurant menu to whatever expensive prices they are now charging people. Her horrible attitude and awful management skills has certainly lost me as a customer, and hopefully this review will let many others know that she definitely does not care about keeping customers happy and providing repeat business for the restaurant they are paying her to manage! Rather than waste your time and hard-earned money at this Whataburger location, try the new Popeye's next door and enjoy a fresh, hot, huge and delicious chicken sandwich for a much better value! I am glad I did!
I don’t know if a water pipe busted or what but there was greasy water all in the kitchen and dining room. They were pushing water out over my family’s feet as we walked in the only thing you could get to drink was tea which was completely out. My 2 year old slipped and fell even though I was holding her hand it was a giant mess.
Today is the 26th of April and hands down this is the worst experience I've ever had at this place. Ill probably never eat here again, and just met a customer named Russell and he pointed out that this location had been slowly going down the tube. I love to eat and when my my food comes out cold. I was libid, and I don't recommend eating here after 10 pm.
The restaurant needed to be cleaner. I understand the kids might be difficult to keep up with but there were flies in there at the time I was there and that wasn’t very reassuring. Staff were great though.
Quick Facts About Whataburger
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