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Whataburger

+1 940-498-9377
4250 FM2181, Hickory Creek, TX 75065 United States of America
Open Today: -

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
  • Great coffee
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Alcohol
  • Beer
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

When someone who has never had Whataburger, comes to Texas, what do you do? You take them to Whataburger and that’s exactly what I did for my brother-in- law! Well out of all of the times I’ve been to Whataburger, I’ve never experienced such a bad experience. First off, when we got to the counter, the lady was very sassy. Then to follow, when my brother-in-law asked what was on the Bacon Butter Burger, she said “I don’t know.” He said “you don’t know what’s on the burger?” and again, she said, “no, I don’t know what’s on the burger.” As someone who has never been here and would like to know what’s on his burger, this was not only unhelpful but unprofessional. How does he know that something on the burger, is something he’s allergic to or doesn’t like? What she should of done was went to ask another employee the question and provided us with the ingredients on the burger. The situation could have been handled so much better. But anyways, once we completed our order and we got our cups and went to go get our drinks, the same lady came up behind us, as two of us had water cups and asked if we wanted to be rang up for a soda since one of us filled our drink with lemonade instead of water. Technically, yes she was in the right, because we did ask for water cups and we’re drinking lemonade but again, her delivery was beyond rude. We should’ve answered with “what do you mean? we don’t know what’s in this cup, just like you didn’t know what was on the burger we asked you about!” Either way, we laughed it off and went to find a table in which, when our food was serviced, the tone and delivery of the other employee, who was at the front, with the lady who took our order, was also rude and disrespectful. Like really! I was shocked and embarrassed to of spoken so highly of Whataburger to my brother-in-law for it to be one of the worst experiences him and I have ever had. Food was great aside from the fact that the burger my brother-in-law did get, had mustard on it and he doesn’t like mustard, which could have been avoided, but in all the atmosphere and the employees we dealt with were horrible. Will not be back.
Been waiting for 20 minutes, they sent out a young man to get payment. Would be great if he wasn’t taking cash and people’s cards physically inside… very concerning. The wait Tim is ridiculous especially before heading to work seeing both lines not moving for 20 minutes… I wonder if they have 2 lines running in the kitchen too? If not reduce to one line. It’s extremely inconsiderate and unprofessional
lately its been room temperature food at best , and Looks like handing out condiments comes out of employees paychecks at this location even if you pay extra for them!!
Multiple occasions where ive ordered take out ( and reminded at the front window for extras) or delivery and I get 0 to 2 packets of spicy ketchup at most for 4 meals.
Ive let it slide for a good minute but at this point its getting pretty annoying having to eat my #1 meal without spicy ketchup
Takes forever. Drive thru or curbside or dine in…expect a 30+ min wait. I have ordered in the app several times thinking it would help considering they could make my order ahead of time and arrived at my expected ready time and still had to wait 30+ min. I would go out of my way to go to a different location if I were you. Even if longer driving time, I’m sure you’d get your food faster with less mistakes on your order.
Did a tornado hit. 5 employees walking around in circles. Drive through was closed cause they were pressure washing outside. No one in line inside, still inside looked like a tornado hit it. No one in front of me, no one in the drive through sitting here 10 minutes, gut is standing by still waiting on his order to be filled, I’m looking at the grill there isn’t a patty on it. My order still isn’t taken. JUST WOW. I needed some entertainment tonight. Ok 10 minutes later after all they I got my order timely AFTER I ordered it. There was literally no one in or outside. The fries did come out awesome though! They must have been super busy before I showed up.
Yall have an employee here by the name of Jesse who exceeds all expectations and is incredibly personal and just flat out amazing. Best employee i’ve seen at this location after 10 years of living less than a mile from this location!. Keep up the hard work and love for life Jesse you’re awesome dude!
Exceptional customer service. Food was average but served HOT. Have to really mention the service each and everyone took great care. Was jovial and courteous will definitely recommend for someone looking for a quick bite. Try the onion rings it was yummy.
It's still the same, sometimes breakfast is good and sometimes it's not
The employees would rather chat with each other than do their jobs went through the drive thru and that girl was laid over the counter talking and laughing instead of getting peoples food .
I don't eat lunch at whataburger they are better hamburgers out there.

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