Whataburger Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I eat here a lot and I love the food. But the chicken strips meal keeps getting smaller and smaller. Suppose to get 3 strips and it looks like nuggets.
I’ve been here in town for some years now and I’ve never been able to just drive through at this location. You have to plan on a long wait as it’s not fast food. It is the same when there are just one or two customers as if there was 100 customers. The fries always almost taste refried. I’ve only gotten the correct order once and that’s because I was waiting 30 minutes and the lady said the biscuits were almost ready. I said Biscuits??? I ordered two large fries and two medium drinks no biscuits. She was shocked then told me they just dropped fresh fries. We waited another 15-18 minutes.
If you go here expect a long wait time and always check your order before leaving. And as another customer said the oil needs changing more often.
I’m honestly kinda sad about this one. The last two times I’ve been to the whataburger, the wait was long but the food was worth it. Today, the wait was long (understandably considering the holiday) but the food was bad. Like bad, bad. The fries were cold and soggy with a bad oil taste and my box listed the two sauces asked for (which I was charged an extra $1 for, too) and only had one sauce in there… and the sauce looked like this. The chicken was super dry (probably the lack of sauce) and cold, too.
Over $20 for two meals and both had bad fries and okay chicken and gross sauces and I’m just beyond disappointed and won’t be returning.
The food is old and cold or the grease is so bad the food tastes terrible. I constantly keep going back thinking it was a mistake and everyone has bad times but this is constant and I'm done. I will not go back to this nasty place.
Change the damn oil and have more pride in the food.
Pleasant experience during my lunch pickup. The restaurant manager was very attentive and polite ensuring that my food order was correct and didn’t need any further assistance. Thank you!
This place tasted awesome, the lady at the register, I think her name was Rosetta but I know it starts with an R. She was extremely nice and made an effort to give me a good service. 100% recommend!
I ordered on the app for me, my uncle and my grandma. All of the fries were old. Chicken was Burnt & the grease has not been changed in awhile because you can literally taste it. I live in gladewater so once we got home we realized, the dr peppers we all ordered were rootbeer. Fries were old. And so was the chicken. I call up there and the lady I spoke too was rude and literally cut me off while I was telling her what happened. We get back up there. And she comes out and tells us it’s going to be a 7 min wait. When she finally brings out the food 10 mins later, she handed it to me and then rudely said have a great day. She didn’t even give us our drinks. So I told her ma’am, what about the dr peppers and she said “oh I can’t make you any Dr peppers, someone hooked the line up with root beer.” Okay? Then ask us what we want instead. Because none of us like root beer. We get back home with the remake, and yet again. All the fries were old, chicken taste horrible. Even the teas we got Instead of dr. Pepper, you can tell been sitting there all day. I don’t even have the energy to deal with that extremely rude manager. I just refuse to ever go there again. I’ll just go to sonic right across the street, where I know I’ll get fresh food, and good customer service. This was the WORST experience I’ve ever had with fast food. If I was the general manager of that store, or the supervisor I would think about replacing the manager. She was beyond disrespectful. I’m just appalled with how they treated me on the phone and in person. DO BETTER !!!
I got a chicken sandwich and fries and it took around 23 minutes. I personally don't mind waiting but it gets to a point when you don't have food ready when... it's a fast food place..
Quick Facts About Whataburger
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