Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Waited over 20 minutes before we finally was able to place an order. The manager America F comes to the front counter very much rude disrespectful I don’t know how she has that position. Or whoever she was As I’m trying to get her attention to place an order or ask how long it would be to place an order she continues to ignore me. And walks to the back with a frown on her face and turns her back on us. Meanwhile we’re the only customer waiting. This was uncalled for. ANERICA F rude very much so
I stopped going to Whataburger for months now. The quality of their food has been consistently going downhill. They take menu favorites off the menu like the mushroom Swiss burger. The vibe you get is not the same as years ago. There are plenty of other burger places that are way better and within the same area
Good good it’s just the waiting on my food I have an issue wit! ???? while the teens play, & ignore me! Thank God I’m in no hurry.
Also:….
Asking for the manager when it’s already a wait time is redundant’! Come when you’re not in a hurry
I tried the southern bacon double burger and it definitely didn't look like the picture. My burger was empty and flat. I'm a loyal whataburger guy so I will definitely keep coming. Oh and here in Houston with the temperature hitting 109 degrees I was looking forward to a cold chocolate shake smh buuut their shake machine was down....sounds like one of the other burger joints ???? ????????♂️????????♂️????????♂️
The Drive-Thru is absolutely so slow even thought there was only 3 cars in front of us. We end up paying almost $31 for a Spicy Chicken sandwich, 3 chicken stripes, chicken strip sandwich, coffee, fries and Onion rings. What the heck with this stupid economy where everything gone up so much??? But, the service at this place is going down.
I was in the drive thru line for atleast 25 min and I noticed cars infront of me leaving as well as cars behind me without getting there food. I knocked on the first window and asked what is taking so long can you give me an estimate 1 guy said they were short. 1 girl who was kind of short said either wait or leave and a worker by the name of Alfredo said man were busy either get back in the car or leave. I asked could I speak with the manager and they all said she was busy. I asked again and they said no. I asked again and she finally came to the back. I said mam what’s going on she said she’s short staff. . I said ok I understand that mam but how long do you think it will be. She said 25 min. I said mam I been waiting 25-30 min already.
Can I get compensated with a discount or something I just got off a 12 hour shift. She went over my whole question and just looked at me. I said can I get your name the store number and your boss? She said sure, left the window and never came back. After talking to a few customers who asked me what was taking soo long I realized she wasn’t coming back. I asked 1 guy what the manager was doing he said he didn’t know. I asked Alfredo and he said he didn’t know. I said what is her name he said he didn’t know her name he was knew and she was too. The car infront of me left so I pulled up and asked the guy what was the managers name he said he thinks Tanesha. I said thank you but wasn’t sure if he was telling the truth or not. How can you be short if people are just standing there on their personal phone? Or people just walking back and fourth. If your that short you should warn customers it’s going to be a 20-30 min wait and ask if we want to wait that long. I can only imagine how much food they wasted on customers in Drive through that just left. What happend to good customer service? Wanting the customer service to come back?
I asked for a BLT which I know is not on the menu. However, I have gotten them here and at other locations. Was told this day that they don't sell BLT. I advised that I had gotten them here before and she simply said anything else I can help you with. I said no.
The French fries are always cold and never fresh every time I eat here. And the drinks are always flat. I never complain but dang I just want fresh fries.
Quick Facts About Whataburger
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