Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
1my favorite locations the food always hot and good . Cooks and kitchen stay clean. Fresh food I always get and they online ordering is fast also when I’m using my app I never had to wait in line either just use my app.. I love this location and the girls are gorgeous all of them????????????????❤️❤️
I have been sitting in the drive-through for 40 minutes and my order has not been taken yet. Never experienced something like this before.
The young man working has the body posture and attitude of someone that truly does not care about his job or customers.
This San Antonio based fast food burger restaurant has some of the best burgers I have ever had. Service is fast and courteous with ample indoor seating. Your food is brought to your table after ordering. Although the chain is expanding, presently most of their locations are based in the southern states. If you see a Whataburger make sure to stop and check out the food - no one in our party of six had any complaints. Menu is actually quite extensive so if burgers are not your thing, it's still worth dropping in.
This location near Westworth Village was amazing. The young man at the counter was super helpful and took time to find answers to my questions. I had seven very unique orders, and they got everyone right. Food was very good and hot.
Seriously? No gravy in my meal? Not the first time this place has messed up my order. I literally ordered a chicken strip meal and got zero chicken strips. Yall deserve to be minimum wage. I know this isn’t THAT hard.
I don't like to give bad reviews,but I wouldn't want to experience this displeasure again or someone else.So I was looking forward to trying the new Steakhouse burger.The burger was brought to me with single patty .It comes with 2.They tried correcting mistake by bringing me a lukewarm patty and cold slice of cheese. NOT good customer service. SHOULD have redone the burger properly. EVERY CUSTOMER NO MATTER THEIR APPEARANCE DESERVES GREAT CUSTOMER SERVICE. won't return here again.
This location is subpar at best. There's always a 50/50 chance you'll have some sort of issue with your food/order.
For example: you order a BUFFALO Ranch Chicken Strip Sandwich and there's practically no buffalo sauce at all on the sandwich.
Hope y'all can get it together before the next time we order here in the next 3 months or so.
I didn’t bother calling because I don’t want anyone to get offended… but, there is a problem with this place.
This particular Whataburger is consistently the SLOWEST fast food place that I have ever encountered, and I have been here several dozen times. I have been to many different fast food places for many years in many different cities & states. This is the worst! There is NO REASON that it should take such a long time, even when you’re there early with no cars on front of you! There is no sense of urgency. Cooking “fresh” to order shouldn’t take as long as Chili’s or Red Robin for a so called FAST food restaurant ! I am an extremely patient person & I work in the customer service industry. This Whataburger is too slow, too expensive, and they even get the order wrong occasionally. The customer service is slow even when I tried going inside to order! One time, I was waiting for literally almost a half hour in the drive thru on a dinner time. I FINALLY got to the window, paid with cash. Cashier owned me about 75 cents or something, and told me sorry, they’re “out of change.” Normally, I wouldn’t argue over that little amount. However, when you’re making your customer wait like he’s at an Applebee’s dine in on a Friday night, you should go to your vault & get change, or at least show a little empathy & apologize sincerely! You don’t treat your customers like this! I know, I work with customers 5 days a week!
We go to this Whataburger off & on since 2020 because my wife enjoys it. I kind of gave up on it. I tried to give it many extra chances. I rarely make poor reviews. It has to be awful.
Today was the last straw. First, I spend a lot of money on just 2 burgers & a chicken strips combo for my wife & I to eat at home. I didn’t look in the bag because there was already a line of vehicles racking up behind me, as usual. So I didn’t look in my bag until I get home. One of my burgers was missing. I wasn’t feeling well so I didn’t feel like going back out. I kept my receipt.
Finally, my wife had her sweet N spicy bacon burger, and she said she immediately started feeling nauseous. She then proceeded to throw up. She will be ok. I wouldn’t usually think too much of it, but this Whataburger has been on my last nerves for a year.
I wish there were a different Whataburger closer to where we live. My wife *usually*enjoys it despite the slow service, but even her patience is thinned.
You should not CONSTANTLY make your customers wait SO long for “fast” food, and have poor customer service, and sometimes the burgers are even DRY! Who wants a dry hamburger with dry bread??? Who wants fries with lack of taste??
This place isn’t so exceedingly good that it’s regularly worth waiting SO long for their “fresh” food..
I hope that Whataburger will read this & be motivated to improve their customer experience, especially at this particular location.
By the way… if you charge $7.99 for a sweet N spicy bacon hamburger & 50 cents for every slice of cheese, don’t DECREASE quality, please!
This is not “Just like you like it”
Quick Facts About Whataburger
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