Whataburger Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
We visited late night Tuesday around midnight. We went in the outside lane because it was the shortest, placed our order and pulled forward. When an employee came out to bring the person in front of us their order he hand signaled to us to move over - which was confusing, why was the lane open if they didn’t want people in it. We didn’t have to wait long and received our taquitos and breakfast burger fairly quickly. Food tasted good but the service was, as usual, a bit below par.
Last week, they failed to include fries in two meals. Today, they gave me dried up spicy chicken sandwich with a touch of attitude in the drive thru. The manager, Kyle, stated he would speak to the young man in drive thru about his attitude. Their service and food quality have gone downhill. I am thoroughly disappointed.
Fairly new Whataburger. Clean and in good repair. Food was spot on Whataburger. No complaints. Service was good but with little to no personality. Recommend.
Update.
Been back a couple times. Food is great, but service is insanely slow. I ordered a dine in number 1 meal. They were not busy. Only a 1/3 if the seats inside were filled. It took 27 minutes to get my meal. Not counting standing in line to order. I could have went thru the McDonald's drive thru 5 times!!! Absolutely no excuse. When I showed them the time on my receipt when I finally got my food, they said sorry and walked off.
Can not recommend....
Update 2
Service speed has improved slightly. But service personality is still completely lacking. Do these people get any training at all?
Both the service and the food are terrible at this whataburger. My food is wrong more than it's right. They've forgot to put meat on my burger not just once but multiple times. Seriously?!?!?!
I keep telling myself I'm done with this place and end up giving it a shot after a while because it's close. After tonight however, I think I'll just drive to Murphy and act like this location doesn't exist. I waited more than 20 minutes for my food in the curbside lane. Finally went in and waited another 10 minutes at the counter. My food was just sitting there. I asked how long it had been sitting and was told "Quite a while". I asked what was up with that, why wasn't anyone bringing it out and he said "I don't know sir, I can't help you". And that generally sums up the service here. They are super rude and basically put off a screw you for coming here vibe.
it was not busy on a sunday late afternoon and i was not impressed.
i stood behind the register for 10 minutes while i had 3 different staff (who were delivering food) looked and ignored me before i waved someone over just to then get the cashier to take my order.
their layout does not condone attentive service but more for high school kids
to hide in the kitchen
Ordered a patty melt today they delivered it, which was great, but I opened my sandwich and it had lettuce on it. Is that what you do to your patty melts is put lettuce on it and mayo. No I don’t think so and I sure didn’t ask for it so next time if there’s next time, please make sure your french fries are done and no lettuce on Patty melt.
Night shift has NEVER made my food fresh, takes incredibly long and apparently fills their large onion rings halfway. Should’ve been 50% off
This is a second review:
Please shut this location down or replace its management. Food quality is subpar, staff can't get an order right to save their life, and this location gives the Whataburger brand a bad name.
I specifically requested 2 spicy ketchups, but I got 0. It's right there on the receipt. How do you get it wrong?
Also, the cheese on the burger looks like plastic once again and is not even melted.
Honestly, I hate myself for giving this location another chance. It's obvious they have no inventing of improving, but are simply taking advantage of their location to get the one-time-only customers whose opinions of Whataburger will be permanently tarnished by this experience.
Previous review.:
Honestly, Whataburger Corporate should shut this location down. It's a blemish on the Whataburger name. I've never had a good experience here and I generally go out of my way to visit the Murphy location, just to avoid this one. However, my friends wanted to stop in Saturday night, so I joined them... much to my dismay.
We ordered dine-in... they brought the food out in bags instead of on trays. They didn't ask what condiments we wanted, so we had to ask for extras and left behind the stuff we didn't request. The poor girl seemed afraid of human interaction and didn't even speak when delivering the food, when I asked for ketchup, or when she brought it out.
I ordered a Bacon cheeseburger combo and it came out with no bacon. The cheese wasn't even melted, and the burger tasted cold even though we dined in the restaurant. Maybe it wasn't cooked well or maybe the oversized chunk of ice-cold lettuce they put on it just made it seem that way. The buns weren't warm and didn't seem very fresh.
I also gave it 2 stars for atmosphere because there were a bunch of loud, unsupervised teenagers in there, though they weren't really causing any trouble. I don't really blame the restaurant for that, but it still affects the perception & experience.
Overall, another disappointing experience at this location.
Quick Facts About Whataburger
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