Whataburger Info
Amenities
Service options
-
Curbside pickup
-
No-contact delivery
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Highlights
-
Fast service
-
Great coffee
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Comfort food
-
Late-night food
-
Quick bite
-
Small plates
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
-
Trendy
Crowd
-
College students
-
Groups
-
Tourists
Planning
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
The gentleman that took our order was nice but seemed a bit rushed to have me complete my order. However, everything was fresh and burgers were made exactly how I requested!!
I did request the shakes come out with our food even though they did not it was okay wanted my boys to eat most of their food first anyway. I will say, I agree with my son, MS. ERICA YOU ARE AMAZING!! I approached the counter just to ask for them and she took the time to bring them to our table with straws. I truly appreciated that. We enjoyed our Sunday evening meal and the kind staff. The restaurant inside was clean and everyone around us seemed to enjoy their meals as well.
I've been ordering online for years now and I have asked for the senior coffee when I pick up my order. No one at any location has had a problem with this except Alejandro at the Crossroads location on Fredericksburg Rd.
Service and quality has steadily been dropping for my last 10 visits or more.
I think it's time to stop patronizing Whataburger. And it's your fault Alejandro. You were the one who made me make this decision.
I akways seem to have to wait when I go inside to order. I am the only customer. Today I saw the manager talking to one the staff and totally ignored me. Even the people cooking looked at me and never said a word to anybody. Finally the lady who was doing the drive through came up and waited on me. She was very pleasant. Where was the manager..why wasnt he helping the counter. Other oeoole came in after me and the same sequenze happened again. ALWAYS CHECK YOUR ORDER BEFORE YOU GO...THEY WILL SCREW IT UP.
Sometimes this is Whataburger from hell!!
And there are times it takes 20 minutes to get through the drive through with only 2 cars in front of you
Burgers are the real deal! Burger 2024! Great Location to stop relax and grab a burger fries shake or whatever is ur craving! Good workers! Clean areas!
Shift lead/supervisor who was taking orders on 12/7 around 1:20pm (not the one at the window handing food to customers, but the 2nd one with the young lady) was short and rude over the intercom. Asked for mustard, and she replied very rudely that all the burgers come that way. I do not eat there all the time or work there, so how am I supposed to know that. She continued to be rude till the end. Not the quality of customer service one should project.
Slowwwww. Sprite was bad. Fries were cold. Burger was WRONG - single patty instead of two and not the correct toppings. Soggy buns. It's like I can't explain how bad this experience was. I will NEVER be going back to this location. Whataburger in general lately, not just this location, has been dipping a lot in quality. For this money I should've just ordered curbside from Chili's, that's my bad. I feel so stupid for expecting a restaurant to meet its service promises. Again, my mistake.
Too slow. Cold. Not the correct kind of burger which means I overpaid. This was HORRIBLE service. Incompetence this bad almost feels intentional. Fire the staff and start fresh. I've seen stores do it. There's enough corporate pay to get it done.
Update: manager was "too busy" mismanaging the store for a client service phone call - they're making me call back the next day. The service here gets even worse. I'll 1000% be demanding my money back now. But a sincere thank you for convincing me to give up fast food in general. Thanks, Whataburger, for being so trash.
Stopped in for some food. Only one car in front of me at the drive thru. I'm writing this as I'm waiting 30 minutes for a burger. I'll be submitting my review while I'm still waiting as everyone walks by laughing. Not sure anyone is working. I feel bad for the 3 cars behind me. They'll be waiting an hour. As I type this the guy opens the window and asks me to pull forward. And asked what the hold up was since it's been a half an hour. He says "ahhh we are just making the meat".
MAKE SURE TO CHECK YOUR FOOD! They pride themselves on all their different combinations, but the second you order a custom burger it doesn’t come as ordered. I’ve experienced this more times than I care to admit. I’ve even gone back to have them fix it, and they managed to mess it up in the same way. ????????♂️
Quick Facts About Whataburger
Today
Opening Hours
| Monday | Not Found |
|---|---|
| Tuesday | Not Found |
| Wednesday | Not Found |
| Thursday | Not Found |
| Friday | Not Found |
| Saturday | Not Found |
| Sunday | Not Found |
How to go there