Whataburger Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Super thin burger, burnt around the edges and was cold....not even lukewarm and that was after waiting 7 minutes at the drive through lane (the second lane they directed me to in order to wait). Fries were lukewarm and greasy. I've been here 3 times and no visit was ever good.
Sed Robinson - Manager at Whatburger is amazing!! If you love Whataburger, come here! Always fresh and hot! Even after I forgot to order something he took care of me!! Absolutely amazing customer service!!
Came here for the first time because I was given a buy one get one coupon from the promotions team at the last Razorbacks game. Everything was a train wreck. I ordered my two burgers and was very surprised by how high the price was for two simple burgers (especially with a buy one get one). After I got my receipt it looked like the server just put a bunch of extras onto a basic Whataburger to jack up the price. Over $12 for an a-la-carte burger with no sides or a drink… I was just going to drive away and just live with the cost, but luckily I checked to see if my order was made correctly… surprise surprise it was made wrong. I didn’t want anyone *doing anything* to my re-make so I just decided to get a refund and go elsewhere. Definitely not the greatest first experience.
If you eat here often, then you should definitely download the app. I get free stuff often.
The biggest let down are the fries. The burgers are good. Not worth saying 30 minutes in line from when it originally open but not a bad spot. The French fries are thin, cold and feels cheap compared to the overall appeal of the brand.
I also tried the chicken sandwich, it was good but the sauce is similar to the Big Mac sauce so if you don’t like that order it plain.
I have eating there first and seen how long it took to get my order. So I offered my help as a employee. That’s when I understood the problem. Well once I started speaking on them problems I became the problem. Was told by the manager Sed he didn’t want anyone under him threatening to tell his boss on him. So I was eventually fired without my knowledge. When I asked the new DM over the store he spoke to me like the system automatically kicked me out because I hadn’t been to work in two day..But yet the last day I was told to clock out because I needed to talk to Johnny. This is how management lets their kids run around the restaurant while they are at work on the clock. But here I get fired with out the ability to take care of my 8 children.
Normally, when my husband I walk in, the customer service is excellent. Today, however, was night and day different. We walked into an empty counter and waited entirely too long for the gentleman working to come out from the back to take our order. When he did, he almost seemed bothered by the fact that we were ordering (like we were interrupting whatever he had going on in the back). We didn’t get a number for our table either (we were dinning in) and waited a long time at our table for our food (2 honey butter chicken biscuits- that’s it. And no, the store wasn’t busy). Just when I was about to say something to someone, a young man named Xavier came out to check on us. He was surprised we hadn’t gotten our food yet, went to check on it and brought it to us immediately. He was so kind, professional and friendly! He absolutely turned this visit around. That young man knows what customer service is about! He should be in the front greeting all customers and truly deserves recognition and a raise. He is an exceptional asset to Whataburger, Little Rock!
Food is just as okay as any burger place. Good if you like the status quo. Service sucked. Called ahead to order. Swearing and nasty language in the background. Arrived to a clueless clerk and told they don’t accept phone orders. Someone else came to the counter, apparently the person who took my order, because they repeated it to me. Told me they don’t take orders over the phone. Lame. Rude, too expensive and generally poor experience. Won’t bother. McDonald’s is better all around and that’s saying something.
Quick Facts About Whataburger
Today
Opening Hours
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