Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Waited 40 mins over my scheduled time to pick up my online order. Girls talking about gossip while I stood at the counter waiting. Once they came and asked for my order name I then waited 40mins it seems they only started cooking it then. Then I came back in to get some items they forgot as my bag had no sauce or ketchup or napkins. Then when I was gonna eat my cinnamon roll it was super stale, dry, and hard. The label clearly shows this needed to be discarded over 24hrs ago! Crazy this location needs to be under new management this is the only fast food place that consistently has these issues.
Whataburger is my favorite fast food place to get a burger and fries. After a long day of traveling, my brother-in-law stopped by this location to get me something to eat. I have no idea what was going on at this location that night, but something was off. (We tend to stop by this exact location whenever I fly into town, as it's usually late as there aren't many options at 11pm.) The female who was working the drive-thru couldn't get my cheeseburger order correct. (Ketchup, pickles, and mustard only.) We had to repeat it 4 times. Once she finally got it correct, she didn't ask if we wanted anything else, which surprised me. We had to tell her that we needed other items. We were rather apprehensive about how our food would taste since our visit was going very well. When we arrived at the house, only a few minutes after we got our food, much to my chagrin, my fries were barely room temperature, and my burger was so cold that the cheese wasn't melted. The only good thing about our food was that my cheeseburger had the requested items on it. My brother-in-law's food wasn't prepared correctly, which was ironic since he didn't request any changes from the way it's listed on the menu board. I hope it was a 1 time occurrence as I'm usually starving by the time I leave the airport.
Ordered online, my order got delayed for another 15 minutes past what the time. My Bacon Blaze Burger had only mayo w no other sauce, and the apple pie that I ordered was missing.
I experienced stuff like this before at THIS LOCATION ONLY , crazy..
Sad sad time when whataburger of all places has failed an entire community. We used to only use the one in Sunnyvale but they hire nothing but careless children. The service is horrible and the food is not fresh. We’ve now started using the location on Kearney. That location had always been good but Sunnyvale was closer. The last 2 times we’ve gotten food from the Kearney location the order was not correct. The meat on the burger tastes old. A large fry should have a large portion. Every time I get a large fry it is half full. For years whataburger has always been the go to spot for fast food. I’ve been failed too many times now. I won’t be back.
Sometimes the lines are long and take very long. I've waited 20+ minutes in drive through, but well worth the wait! The staff are always kind and the food is delicious! I recommend the spicy bacon burger meal, the patty melt and all the kids meals are good. The chocolate chip cookie is also good.
I came in last night about 9 o'clock or so and verbally placed my order in person & all went well. But later due mainly to MY OWN FAULT not knowing exactly what ingredients my sandwich (agsin my fault- Ingredients were clearly printed on the board).
But nevertheless I was not completely happy with my order so i went back later & upon speaking to them- I immediately realized it was my own fault!????
So Although I had already eaten one of the sandwiches I did return the other but requested 2 new ones in consideration- but realizing the mistake was my own, i felt a bit wrong to request both sandwiches because Was not at fault in this case.
But still regardless the guy I spoke to immediately told me "no worries at all...we want customer satisfaction"????????
so of course I told him I would never make that same mistake again and he was totally friendly about it anyway!
Then a few minutes later a different guy brought my new sandwiches out to me and although I am not certain I believe he may have been the cook who prepared them for me & he gave me my new replacement order with a totally wonderful friendly attitude!!!
so this turned out to be a very good example of a bad situation they quickly used to make this customer even more satisfied than I would have been otherwise!!
I will definitely remember last night great experience and i will certainly return to this Whataburger in the future????????????
I love me some Whataburger but steer clear of this one after hours! We enjoyed an evening at a haunted house and were dropping off a friend near this establishment. We arrived at 10:49p and decided to wait 11 minutes to order breakfast. Mind you, there were no other patrons inside or at the drive thru when we placed our orders. Tell me why it took well over an hour to get our food?! My friend jokingly said, "We aren't getting our food til tomorrow." He wasn't wrong. There were 8 of us and we didn't get our food at the same time either. Some of us finished our food before the next 2 rounds of orders came out. Just ridiculously long wait! What made the wait worse was that we had to keep hearing a rude, loud-mouthful, unprofessionally speaking employee with a tat on her neck with no regard to the patrons. At one point a teen walked in asking for his drinks and one of the employees told her he was waiting and the neck tat employee loudly responded, "He's going to have to wait. I'm going to the restroom." We were sitting in the far back tables and could hear every foul thing coming out of her mouth. Definitely not returning to this particular restaurant. It's a shame too because it's one of the few A-frame WBs left that takes you back in time.
This store is dirty! Placed a mobile order today well in advance to MAKE SURE they had time to get it ready before I arrived. NOPE! I still waited 30 minutes before they got it ready. For two chicken biscuits. Then I go inside and the manager is double teaming the drive thru window with an employee to help that area while ignoring the long line at the front counter. Understaffed, dirty facility, and mismanaged overall. I also noticed a smell of BO or roaches. Idk which. I won’t be back!
Quick Facts About Whataburger
Today
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