Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Our burgers didn’t have cheese on them and very rude people over all.
HAS ROACHES ???? SEE PICS BELOW !!!!!! I used to get biscuits & gravy every morning on my way to work. One morning I placed my order via the app. They had 20mins to have my order ready for pickup. By the time I arrived, there was a long line and my order had no even been started. So I had to leave without my food so I would not be late for work. I later called and requested a refund. The next issue was a lot more severe. Once again I gave them another chance and ordered my biscuits and gravy (in person this time) and left for work when I got it. While eating, I normally stir my food to keep gravy even over the biscuits. Well this time I noticed a spot in the gravy that was dark and thought that “that’s a large piece of pepper?!”. So, I used my fork to pick it out and found that it in fact was NOT pepper but a ROACH!!!! Yes a roach. So after throwing up the contents I had eaten, I called the store and asked for a Mgr. The shift leader explained the Mgr was not in yet. Asked if she’d have them give me a call when they got in. Never returned call. Went into store to show them and Mgr looked at it and tried saying it “looks like something off the grill…” (which still is not good). To which I replied, while enhancing a picture I had taken, “it has legs and an exoskeleton. It’s not off the grill.” They took the food with it inside and said they’d get back to me about it. One week and still nothing has been done about this. They do have an older woman that works drive thru the majority of the time that is exceptional, but she’s the only positive I can give about this store.
We usually love this location. But today as we walked in the Manager ( I guess) rudely yelled at us lobby is closed. If this lady is your manager I won't be back. She doesn't have the customer relations to be a playground manager much less a restaurant manager.
Before I could even finish my order, the drive thru attendant was trying to upsell me on items I didn't want. We were in the drive thru waiting on our food for close to 20 minutes. They also failed to give straws with the drinks.
Placed an online order for my pancakes to be picked up at 11:25 50 mins after my order was placed. Got there and there was no pancakes and it took them forever to find it in the computer just to say it was scheduled for 11:25pm? How does that even happen? So I left hungry and upset!
Went tonight all employees had terrible attitudes. Waited 10 minutes before my order was taken. Asked for a #1 with meat and cheese they gave me and along with my friend no cheese on our meal. Also we weren’t given the option for any dipping sauce. Almost threw burger at employee.
Wait time was horrible in the drive thru!. Ordered 2 large milkshakes. Got to window to pay for order got my receipt and the drive thru employee handed two milkshakes before I took them I repeated 2 times I ordered 2 large milkshakes he then replied those are large milkshakes the small ones are this big imitating a smaller cup with his hand. So I grabbed the cups and couldn't wait to get home and investigate this crime Whataburger is commiting on a daily basis! With further evaluation I found out that online it specifically says Large 32.oz the two cups I received was 20.oz. I demand refunds for every time I've unsuspectingly purchased a medium 20.oz shake for the price of a large 32.oz.
I went late last night around 1115. Manager said he wouldn't serve me for nobrrason at all. However. I watched several other people get served and pick up orders. Did give a reason eiether.
Quick Facts About Whataburger
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