Whataburger Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
This location has had much improved service. The young lady that took my order was probably the most pleasant person I've dealt with in any fast food or fine dining establishment in recent months. Cashiers across multiple retail establishments are asked to do so much. Asked to round up purchases for charity, asked to refer guests to complete surveys etc. She asked me to complete a survey, which I gladly did. I rarely do surveys. I applaud the emphasis on service and standards! Well done.
We stood at the front waiting to order for about 10 minutes before getting assistance, as soon as we ordered, we went to get our drinks and the drink fountain kept getting stuck and would continue to pour from not being broken down properly. One of my friends ordered a peppermint coffee and never received it after waiting for 20 minutes, she stands at the front waiting to be able to get assistance and when she did get someone, they made her a peppermint milkshake instead. No one there looked happy and had a smile on their face and everyone just looked miserable
New location. I went inside and didn't have to wait to order. The cashier was friendly and helpful. She gave me a number and my drink cup. They don't keep napkins at the drink station because people have scattered them all over and made messes in the past. But they do bring napkins to you when you get your order. The dining room was comfortable, and the food was great. The Sweet and Spicy Whatameal I got was plenty for me to save half for a leftover.
A bit on the spendy side, but what fast food isn't these days?
I ordered a bacon cheeseburger with grilled onions, a medium fry and a very indulgent chocolate malt.
The malt was tasty, but could have been more malty. The fries were perfect. The burger was very greasy- blotting the bun with a couple of napkins helped -but hot and the grilled onions added a nice crunch.
The dining area was less than half full and a bit messy. The tables needed a wipe down and there was food on the floor. I was a bit surprised since it was after lunch and honestly, I expected more from a Whataburger dining area.
I used the check in kiosk to order. The experience was lackluster. There were no table tents with numbers at the kiosk I used which made it a bit challenging to enter your tent number during the ordering process.
All in all, this visit to Whataburger was mediocre - neither good nor bad.
Left work to buy food for a few people waited in line for about an hour just to receive 2 of the meals that you can pretty much consider all the way raw. Not sure what takes so long if they are not even cooking the food the right way. Unacceptable for a really picky eater something that can cause salmonella. If I was not paying attention to the food while I was eating I probably would of been at the hospital by now. If there was a negative star option that would of definitely been the one I would of chose. 1 star is wayyyyy too much for this place. Definitely stay away from this place!!!!!!!
This is my favorite place to go for a burger. Even if I have to drive 20 miles out of the way. My new addiction. I have suggested it to friends. They are in agreement. The fries are good as well. Can't wait to try their breakfast.
Used curb side pick up 10.27 at 2 an and had to wait 45 minutes before having to call to get my order. Went inside at the half hour mark to try and ask someone for help but was ignored by the employees. Saw the girl that was supposed to be delivering orders to cars chatting it up with someone. One other person had to wait a half hour next to me.
I first walked in and no one was taking orders at the register. There was a line of people crowding the two self service kiosks to take their order. I then went and sat down and ordered through the app. It said that it would be ready in 5 minutes, so Iet them know I was here and went and sat down. 10 Minutes passed and I went up to the counter and check on my order, and they said they hadn’t started it yet. I finally got my order and they gave me my cup for my drink. Both pitchers of sweet tea were out, Coke was out, Lemonade was out, and Rootbeer. I then realized I was missing half my order. I went up to the counter and started waiting, and then observed the staff in the back assembling the sandwiches and burgers on the steel counter tops which were covered in other ingredients from the burgers. I highly doubt, keeping in mind everything that had gone wrong so far, those counters are cleaned often. It disgusted me so that I just walked out and left me food.
I was not the only one who had their order wrong. Every single person in line I was with had to come back up and state was something was wrong with their order. I observed an elderly gentleman state that something was wrong with his order. He was met with a very ugly attitude from one of the workers. After we walked away, she rolled her eyes and then got on the headset and started complaining about the gentleman on the headset.
Needless to say, I won’t be coming back. Especially for the lack of concern for food safety.
Quick Facts About Whataburger
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