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Whataburger

+1 615-724-9487
1715 Gallatin Pike N, Madison, TN 37115 United States of America
Open Today: -

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I grew up in Texas where in 2001, the 77th Texas Legislature officially recognized Whataburger as a "Texas Treasure". I am a little biased but this food is great.
This particular location looks to be new and is clean.
The breakfast items I had were tasty but the 2 breakfast burritos were supposed to have bacon. 1 had a single strip of bacon and the second one had 4 small pieces of bacon in it. The breakfast on a bun was great. If you don’t like spicy sausage, avoid the sausage here.
The fancy ketchup, salsa verde, and picante sauce is good but the spicy ketchup with jalapeños is the best.
Why did I give service 3 stars? I will say the staff was both nice and friendly but I was 1 of only 2 people in the restaurant and my order took almost 15 minutes to prepare. If they could speed that time up, I would give 5*.
Was excited to try out the new “Limited Time Offer” boneless wings. Total disappointment. Looked like a mess and the pieces of chicken were hard and cold. Just total laziness and lack of care for someone’s food. I wouldn’t even feed it to my dog.
The burgers here are always cold and the cheese is never melted. Location in Clarksville TN is a lot better for the burgers. This location has always disappointed me. No response from Whataburger after reaching out to them. Will not come back to this location.
Have gone once for breakfast and once for dinner. Enjoyed the chicken biscuit, but thought the chicken was a little small. The gravy and biscuit had a good flavor. The tater tots were nice and crispy. The BLT tasted good, but the toast was soft, not crisp.
We had the Southern Bacon Burger with onion rings and the Spicy Chicken Sandwich with fries. The burger had a nice flavor moist, but didn't have much barbecue flavor. Onion rings were crisp. The Spicy Chicken sandwich were hot and crispy with a nice spicy flavor kick. The fries needed to cook a few more minutes. They were not fresh, barely warm.
I just waited in line 20 minutes in the drive-through. There were only three cars ahead of me and only one moved so I went to park and came in. There was no cashier to take your order. There was one kiosk with a line. I asked the worker and she said her cook didn’t show up and they were just taking one order at a time and she was having to fix it. It is ridiculous that it is like this here. I love their food, but no one can stand in line an hour to get a hamburger.
First time eating Whataburger. Surprisingly not bad. I’ve heard terrible reviews coming into this. The environment was nice, service was great and food was good. Fries gave off McDonalds vibes but were less salty. Overall I’d say it was worth the time.
I can not think of a time that I have been here and not had the longest wait to get through the line. My latest trip was this past Friday night and we went around 10pm. There was 1 car in front of us and from the time we ordered to when we left was right at 23 minutes. For a Chicken sandwich and 2 shakes. The food is OK but they really need to work on the efficiency and or get some additional staff. Could just be the younger kids won't work hard like we used to and they may just not be able to find them.
Cindy was absolutely awful. She was rude for no reason. We asked for our drink and receipt to make sure we ordered correct, because we both have worked in this business and know the customer isn't always right. She slammed her hand on the counter and said we'd get it when she was done. Basically threw the food into the car and slammed the window
Went in and waited over 5 minutes and no one helped me. The place had no guests inside.
3 kids are in the back looking at me and talking about their party.
This has happened more times than I can count. The place is a disgrace to customer service.
Fastfood... should be ashamed.

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