Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Best fast food burger (and arguably non-fast food), out there. Quick service and yet at no discount from flavor. Love it.
Flew in for an event, took the dart over an hour to get here.... ordered my food.. workers couldn't even get the burger right. ???? waited for the cashier to explain i didn't wanna wait for new food just to let you know the food was made wrong.... ok I let it go. Walked back up to order food to go and watched the grill guy on his phone while having gloves on then went back to touching food. As they pulled the chicken out of the drawer he caressed it and then slammed it on the bun as the other guy thought it was funny. Smh. Was asked by someone if I needed anything, told him I just placed an order showed him the number card and he still proceeded to give me someone else's food then was trying to figure out what to do with my food. Just wow. You do get big burgers for what you order price wise but as a first time customer very BAD first impression... I know fast food ain't wine n roses but dam. If I try that company again has to be at aanother location. Just sad is all.
Went to drive thru ordered a #6, out of toast and avocado... Ok ordered wings instead with ranch and two cheese burgers. After a 25 minute wait, finally got the food. Luckily I stayed in the parking lot. I checked the burgers and they didn't have cheese and they were not cheese burgers, they had lettuce, 3 tomato slices and all the fixings. So I went to inside the store and they put cheese on the burgers. Went back to the car and didn't have any ranch.. So back in the store... so when I went back my 5 year old was picking all the vegetables off the burger... I ordered a cheese burger.... As in cheese a patty and maybe pickes.....
Place gets a little sketchy at night, but the staff in there are generous and typically more than willing to help you with any reasonable request. This is a lot being said for most of the establishments in the area. It's actually one of my favorite Whataburger locations in the downtown Dallas or surrounding areas because they've always been very pleasant to deal with even though the food is on par with the other whataburgers, so typically underwhelming
Texans take great pride in Whataburger, and when In-N-Out came to town all the trash talking began. If you haven't read my review for the latter, you'll know that I find it almost impossible to beat In-N-Out in the burger game, but Whataburger puts up the best fight in the fast food burger category.
Let's start with the basics. Texas loves mustard-based burgers, and this is no exception. The quality of meat is probably in the top 3 for me, and it's well seasoned. Although, I still haven't adjusted to chopped lettuce on a burger.
The price for a double burger combo (standard burger review order) is actually less than In-N-Out, which I give them credit for. The combo is under $12. I'm not sure if they could maintain this price point in CA, but regardless of that, it's still the best value in the space.
The fries are probably the industry's closest to McDonald's (still the gold standard), but when paired with the quality of the burger, In-N-Out is really their only competition. There's also the addition of more sauces, spicy ketchup being my favorite.
Whataburger offers a larger menu selection than most fast food joints, and to be honest, I don't actually think their burger is their best meal. The Pattie Melt has more flavor and is a perfect match for the fries, but this is a burger review. So yeah, top 3.
Where the experience really falls apart is the environment. It doesn't always feel like the employees have as much pride in Whataburger as the people that eat there, as customer service is average at this location.
I was the only one in line at this location and this was my experience...
The employee that was counting the drawer ignored me. The second person that came to validate the count ignored me. Finally, a third person from the back came to ask if I'd been helped. By this time I'd been standing right in front of the register for about six minutes. Keep in mind that there are no kiosks here, so it was just people not really paying attention.
Overall, it's one of the best fast food burgers, so regardless of everything else, it's a solid 4 stars. ⭐⭐⭐⭐
Rude customer service. Came at 11:20 pm, the girl that’s light skin with a soft voice took my order, didn’t get it correct then laughed when I told her needs to learn better service.. then the dark girl that asked for the money needs to fix her face and attitude as well. If you don’t wanna work in fast food babe there’s millions of other places that you can go to. I really hope the manager sees this and corrects both their behaviors
I ordered through a delivery app so I could swing by and pick up the food after work. Pull into the drive-thru the young boy didn't speak very clearly and could not understand him at all. Informed him that I had a delivery order online that I was picking up he just said pulled to the window. Then wait in line pulled to the window only for a girl to walk up with an attitude and tell me that I have to come inside. I told her I have my phone right here along with all the order details can I just get my food? I can show you whatever you need me to show you I just want my food. She was like no we can't do that. I could see the food right behind her. Had to park walk inside just to wait in line. Go to the counter and wait for someone to figure out how to read the receipt and hand over the food. By the time I got the food the fries were cold like the rest of the food. Will never come back. Employees seem to lack basic reasoning skills as well as any bit of customer service.
First time in Texas, had to try the famous Whataburger, it was good, nothing mind blowing, but happy at the end.
Quick Facts About Whataburger
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