Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is what I was served at this location for biscuits and gravy. Absolutely disgusting, this location is a shame to whataburger everywhere. Please get some new management ASAP.
Yes I did bring it to the managers attention and was given an immediate refund.
Mrs.C.C. was working the register, I know her name because I called and asked. It was 1 am and she was super nice, extremely friendly, in a great mood, and you need ten more like her.
The food was fresh, the fries amazing, hot and salted just right. The burger is amazing. It taste like it just came off a grill. Definitely don't go to the other places. This is the spot.
If I could give them ten stars I would.
Oh and the place was spotless.
I'm amazed it's 24/7 so good. Even though they were slammed it was still fast and fresh.
And they even answered the phone when I called to ask her name. This place is on the ball. They should train people for other locations. I'm super picky too.
The customer service needs work. They don't answer the phone. Curbside needs improving asap, I have had to go in & get my Curbside & also when they did answer i had to tell them I had been waiting on my Curbside order. An employee brought my drunk out with drink all on the outside of the cup. I had to ask him to take it back and wipe it off. No jalapeños cream ccheese for the jalapeños blaze burger & only tell me after it's paid for. The outside parking lot need to be power washed.
They lack the fundamentals for basic food service terribly. I frequent Whataburger often and almost every time they never get it right. I always upgrade to a large onion ring, I hate their fries. I almost always have to come back and ask to be given my onion rings every single time, because I’m given fries instead. I come here a lot at night, I kid you not almost every other visit I get handed the wrong bag of food in drive through. Tonight is the last time it’ll happen again, I won’t be returning. Spoiled my appetite for the night. When you come during the day and use curbside for mobile orders, they’re terrible at responding or paying attention to those orders whatsoever. Come inside, you barely can get customer service. One of the last times I came utilized curbside, nobody ever out for over 30 minutes. I came in to address it and stepped back. The tray of cinnamon rolls I ordered, they handed it to another customer, took them back, tried to give them to me. I refused them, the stupid manager grabbed me another tray and didn’t even bother warming them up. Management team needs to be revamped. They are so sorry.
The food was good but the location can never get my order right. For some reason I am never able to open my bag and have my food as ordered . No catsup , tomatoes when I don't want them,or an entire ly different order .once I called corporate to report how rude the worker was to me when I said my order was wrong and the corporate number had a recording they were not taking calls at this time please try again later ( seriously)... That's one way to keep complaints down to a minimum., check your food before you pull away from the window.. Good luck
Went there around 630 am
Ordered breakfast.
Everything seemed fine .
Was checking my tx and saw i was given wrong receipt. Checked my back account was charged too much. Went back to the store. Was treated badly.
Said it was the same price.
Called main office to file complaint. They treated me well.
I will not go back to this location .
If you do;check what you are charged .
I am done with that location
Update company has still not refunded my purchase as they said they would .
Ordered my food at 10:08pm and finally got my food at 10:48pm after asking several times! All of our group and several that came in behind me got their food and were finished eating before we got our food. Service was terrible except for 1 African American guy. He got things going for us finally. Destiny took my order but was no help after my food was held up. I eat at Whataburger often but this was a terrible experience!
Friday lunch at 12:20 pm
Two couples at tables waiting on food, and six man crew ahead of us in order line.
Only cups left were the giant large, the men discovered there was NO ice, NO sweet tea, and the drink dispenser had “OUT” tags on the Coke, Diet Coke, Dr Pepper & Root Beer.
We got a small amount of unsweet Hot bitter tea. Then waited 35 minutes for two basic #1 burger deals.
When employee brought out order to elderly couple ahead of us the lady asked for some ketchup to which the employee Shouted
“It’s on the counter”
When she delivered the orders to another elderly couple sitting behind us, (the rap music volume was deafening blasting thru the overhead speakers) the lady asked very kindly if they could turn down the volume to which the employee Shouted “I’ll tell the manager”
And then proceeded over to where the men on the work crew were sitting waiting on their food and started laughing, flirting, and hooping & carrying on with them.
She was still engaged with them when we left..
absolutely unbelievable that a business operates like this and treats customers so poorly and rudely.
We will NEVER set foot in this dump again.
Quick Facts About Whataburger
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