Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went to take my 85 year old mom to eat lunch after her appointment the food was great the service was good but then as we walked out and my mom stepped on the cement going to the parking lot my mom fell to the ground fell awkward and hurt herself this was today on 5/22/24 now she is having a hard time walking, I noticed that cement is not level or flat it's like a J shape the cement looks warped when my mom took that first step boom their she goes to the ground while I'm holding her arm walking her out I need to take her to the ER to get her checked and x-rayed I need the corporate office to get ahold of me asap this happened at the Whataburger in El Paso TX on Lee Trevino and Trawood , fyi y'all need to fix and level your pavement going towards the parking lot facing the road before someone else get hurts, After ER examination I was in contact with Chelsy pass from Sedgwick who represents Whataburger I had explained to her that my mom broke her ankle due to the uneven payment I kept in touch with her sent her pictures of my mom wearing a cast they put on her at the ER at the hospital of Providence sent her the Dr appointments all for what for nothing Chelsy pass got back to me and told me that they are not going to compensate my mom because the reason she told me was that the uneven payment is like that is for drainage purposes which is a lie if you look around the area there is no drainage purposes my mom's life and my life changed dramatically my mom was in excruciating pain, then Chelsy pass tells me nothing like that ever happened and I responded by saying there is a first time for everything, Whataburger don't care about their clients if they get hurt on their property whether you break your arm , your leg , your ankle, or your back , they didn't offer to pay for her pain and suffering, her dr.bills , nothing, my mom is devastated still to this day if you look closely this pavement has been like this for over 20 years , I contacted the city of El Paso they went out to inspect that specific location and said to me that the reason why the payment is so uneven and warped is because of wear and tear when the people are going through the drive thru and that the vehicles are putting weight on the pavement which causes it to warp so in other words the city of El Paso confirmed that the warped pavement is not due to drainage purposes
The fact that you charged me for a Whatasize #13 and gave me 3 pieces of chicken exactly like this is MIND BLOWING to me. Like legit theft. These pieces are so small length and width. Thank you for reminding me why I stopped coming here
Service is slow and the workers hardly smile, but food is always at temperature and never have had problems at this location for forgetting any extra strips or extra side orders. The employees have integrity and fulfil orders correctly always. They really do have good management and the place looks and feels clean inside, always.
I’m so disappointed in Whataburger. I grew up eating Whataburger back when the burgers were like 7 inches round. But I digress. The quality has just gone downhill. The burgers are always cold and frankly, tasteless, and the buns taste like day old bread .It’s just really disappointing. I might as well just throw my money out the window. Maybe it’s just this Whataburger, I don’t know. Maybe I’ll try another one and see how the quality is elsewhere.
Thx whataburger for my delicious frozen RAW center I was enjoying my burger till I got to this part , it was gross , frozen center raw meat , and by review it looks like this has happened so Many times . Make sure center is cooked. I say no to the wings they are dry some are hollow and thin.
It was a nice atmosphere and the service was awesome!! Very friendly staff.
First time trying the food, the condiments were very good. Spicy ketchup, ????delicious!
Food to me was a greasy knockoff of the Whopper. ????♀️
I have had 3 Triples in the last few weeks and everything has been awesome. I wish they had a customer rewards program. If so I would probably eat two meals a day. HJJR
The cashier and manager on duty seemed fine enough. But the cooks in the back had a terrible attitude. I always check my food before I leave to make sure it's correct, this time was the BBQ chicken strip sandwich with Buffalo instead of BBQ, and there looked like there was a smear of ketchup on the top of the bread. I told them that it looked like there was ketchup, red rather than orange like the Buffalo and smelled like ketchup, and the cashier took to sandwich and told the cooks who then insisted that it was buffalo even though it definitely was not. They, begrudgingly I suppose, remade the sandwich even though all that needed to be changed was the top piece of bread but that's fine. When I got the new sandwich it looked like they poured the entire bottle of Buffalo sauce on it, it was dripping so much I had to get rid of one of the two wrappers on it and throw it away before I left. Worst experience at a whataburger I have ever had.
Quick Facts About Whataburger
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