Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
We LOVE whataburger as a rule, but this location needs serious help. The drive through takes 20-25 minutes on average every single time we go. My last visit two days ago I got food poisoning. Please get someone to fix this location so we can come back.
Had a bad experience and they did absolutely nothing to make it better. Drove away empty-handed and hungry as could be. Started with an online order for delivery at home. Nearly $40 and when they could not fulfill that order they also would not give a refund because it was online. After an hour of waiting for my food we tried to cancel that order and we did another online order for pickup. So after spending almost $80 the manager on duty that night so there was nothing she could do about it because it also did not go through. So here I am, being sent away with nothing to eat and $80 out of my account that could not be replaced at the time. And it took almost 3 weeks to get the money back. I just feel like they could have at the very least gave us some type of assistance because there was none at all and / or comp the meal for our inconvenience and time invested. I would not suggest using their app at the time being whatsoever purchasing online because this could just happen to you as well. You have been warned.
The past two visits have not been great. The first time we went was a couple weeks ago, and we waited about 25 minutes for our food the we had ordered online and come to pick up. When we did finally receive our food, the shake was the wrong size and one of the burgers was missing guacamole. When asked for a correction on these things, the employee was rude, and took an extra 5 to 7 minutes for the shake. Luckily his manager corrected our food, and because of that I held off on writing a review, thinking it would be a one time thing, but apparently I was wrong. Tonight, we went there at around 11:40 pm. We ordered our food online again and showed up at the restaurant drive-thru. We sat for a couple of minutes at the speaker box and said hello a few times before one of the employees said "Someone will be with you in a minute" somewhat rudely. After another couple minutes of waiting, I was finally able to let them know I had a mobile order and he again had an attitude and just said pull up. We sat in line until midnight before we got to the window and even after that it took another 5 minutes for them to get our food. Once again, one of the shakes was incorrect, and the burger and fries were lukewarm at best. At this point, I don't think I'll be returning to this location unless something changes.
It took quite a while to get our order. We could hear the people in the back. They were being kind of loud, which wouldn't have been so irksome if they were getting the food out in a timely manner. The young lady that delivered our food was very nice as was the lady that took our order. They were not busy. This is not the first time we have had slow service from this Whataburger.
So I know my DoorDash for the area I was given a coupon. As I have never eaten at Whataburger, I thought I would give it a go. The server seem like he had a bad day and did not hand me the food but sort of throw it at me, the burger itself was nothing to write home about in fact it was a mess. I had burgers and a lot better condition than the one that I received the fries were cold and no care was taken. As far as atmosphere it was Thanksgiving so not a lot of people in there. I am very disappointed of the overall experience and I can say that the hype is not worth it. It’s just a burger no different than McDonald’s and not well-made.
I guess they were busy and understaffed, but lobby service was terrible that night. We waited forever just to get our order taken, and then the food took about 15 minutes. It's obvious they were prioritizing the drive-thru. I'm not the only person who experienced this issue that night. Other customers were frustrated as well. The food was good, though, when we finally got it.
Burgers had dried patties. Either overcooked, sat on the griddle too long or under a heat lamp. Same for my fried. Definitely sat under a heat lamp too long. No one wants crunchy fries!!
Today's Whataburger is far from the Whataburger that I grew up with. Takes too long & quality isn't there like it once was. I rarely go anymore. Too many other options. Sad to say that Whataburger is no longer my "Go To Burger"
I seldom leave negative reviews but Whataburger in Glenpool needs attention. The last 3 times we have been there it’s been over a 20 minute wait in the drive through. The previous two times, once home, the order was either not correct or too cold to eat. Tonight I ordered my son chicken and fries, he’s 9. This is the size of the chicken I paid for and it’s an adult size meal. Raise the prices idc but this is unacceptable. I’m about all but done w this place. The was friendly but that’s all I can say.
Quick Facts About Whataburger
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