Whataburger Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Go through the line there is one person ahead of me. They take roughly 10 minutes with them. Then they pull up but stop. I'm next to the window. The guy says whats your name... I say Lee. He says oh sorry the other guy said his name is lee... I see my order hanging out this guys car... they get him, his food, take my food from him, then try to give me the food that has been riffled through. F*ing gross... then to add insult to lack of food. They attempt 4 more times to get the order correct coming to my car for a total of 7 times. To still end up screwing my food up. I ask for my money back on the 6th time of them coming to my car... one of the cooks even come out to make sure he was do8ng it correct. To have his manager zachary tell him he has it... which he didnt. On the 7th time they bring out food, that ended up being incorrectly made, I say I just want my refund because it has been to much of a hassle... let's add I still haven't been given my drinks, receipt, nothing at this point and its been about 25 minutes plus. Just an attempt at giving me my food at the 20 minute plus point. I then get told by Zachary I can't get my money back because its against policy. So now I am out of money and no food.... way to go WHATABURGER. You're really doing a great job at fast food. Lets add i went back the next day because i was told i had to wait for jessie. But still no money or signs saying all sales final, or no refunds. So they have stolen my money. Way to go customer service.
Update to the bad service. On 10-15 received a rude call from Jessie explaining that she seen me on many cameras asking for my refund again a day ago.and that I could come in to get my refund. I wasn't asking for my refund, just taking pictures of the restaurant to see if they had any signs stating they do no give out refunds... big surprise they don't. Back on topic. Went in to get my refund from 2 1/2 days ago and she tried to short change me. Tried to argue with me on how much I paid because Zach rang it up wrong and she was so spicy that she didn't look at the original receipt. While being jittery and rude tried to argue with me about the amount I showed her my phone and told her I gave cash and card. Then showed her the actual receipt. She was still angry but went back to the register. Then I try to take a picture of my change, just to have proof, she grabs one of the receipts and says I need to add that I gave you an extra 10 dollars. Let her know she didn't give me an extra 10... she just refunded me what I owed. She still had the spicy and rude responses. But I got my refund. She also said that the reason they don't give refunds a regional policy given by Steven... I can't remember his last name but he is over marketing from what Jessie said. So to conclude, I got my refund it took three trips a few calls. And I still haven't heard back from corporate at this point. I hope she has a better day and drops her attitude because her cashier tonight has an amazing customer interaction. Maybe she needs to take some pointers from them ????
Picked up lunch for the family today. I ordered the Spicy Chicken Sandwich with Fries and sauce chouce was Buffalo Sauce. My friends ordered the sausage, egg, cheese taquito. They also ordered a Cinnabon and pancakes with bacon.
All the food was tasty. Everything was still warm when I got home. Spicy sandwiche was delicious with just a tad kick. They did not give me my buffalo sauce. Pancakes I'm told were delicious, but they didn't send any syrup. They did send 8 packets of Verde and Pocante.
While the food is usually good it always amazes me how I can walk in and a manager doesn’t even acknowledge me. Today a manager was coming out with an order as I stepped up to the unmanned (per usual) registers to pick up a carry out order, not a word. I would expect acknowledgment that I was there and that someone would be with me shortly. Instead he delivered food to patrons dining in and returned behind the wall with nothing… a little bit later someone finally came to the registers, not a word to me so I let her know I was there to pick up an online order to which *gasp* she replied.
Don’t bother doing curbside either, we’ve easily waited over 10 minutes after checking in, I feel that since they can’t see when someone enters and comes to the inside counter it must be even harder to recognize someone has checked in for a curbside order. I feel drive thru must be the best option here if looking to be acknowledged in a timely manner, but have yet to try that method personally.
I asked for 3 chicken strips meal and this is what I got y’all whataburger is opened 24 hours there isn’t no reason to be rushing this look like a two piece kid meal
Ordered a grilled chicken sandwich with whatasauce and when I got home there was NO SAUCE. We ordered from here specifically for the sauce and when there's none on there it is super disappointing.
Inconsiderate, been waiting in drive through like every time I come here for 30 minutes! This is seriously the worse location. All I ordered was a jr hamburger and onion rings. I had to turn off my car from how long I was sitting.
It's the same at every one of their restaurants. It's very good. I recommend going and giving them a try. We went today and had fish sandwiches and fries and a soft drink. It was very good. The sandwiches arrived hot. So did the French fries. Two thumbs up. Cost 18.64. It was worth it.
I loved the lady working the register she was absolutely amazing. Kind and polite. The food took a lot longer than expected but it was my first time going to this place and don't know if that's the normal or if they were having a off day. I'd go again it was a good burger.
Quick Facts About Whataburger
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