Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This service is really bad. I shouldn't have to buy anything to use the restroom. They have a code on the restroom door which they wont give it to you unless you buy something. So I got a salad and while there noticed somethings that management should be aware of today. The communication of the workers is extremely rude and unacceptable. We are the customers and if you don't like your job in food service please leave and find somewhere else to work. If a customer is getting on your nerves you don't need to roll your eyes or start throwing things. The worker with blonde hair in the back was mad a woman ordered honey butter so she throws it at her coworker a short big back Hispanic lady. The whole experience was unacceptable from the moment I walked in the door. The floor was extremely oily or greasy . The worker in the front who waited on me was working hard the entire time and so was a black guy in the back you could see they are the hardest workers they had in their this morning. I was waiting on my chicken salad which took 15 mins to make so I had the opportunity to see them interact with a few people. Each interaction was rude or hostile. This isn't something paying customers should be encountering early in the morning. I didn't appreciate the way the short big back Mexican girl had an attitude with everyone. When my husband needed the code to the restroom they acted so reluctant to give it to him. I don't appreciate being treated like that when I'm paying to eat there so this location I don't suggest to anyone. They even was rude to a mentally disabled man who.seems to be a regular customer. I even seen the manager walking around mad and talking under her breath like she was mad at everything around her. They need to be glad someone hired them and is giving them hours because I'd send them home or replace most of them. Someone from management needs to explain communication skills is more than just talking. If you have poor non verbal communication like the sighing , eye rolling , hand on the hip, nonchalant attitude that is a negative impact or reflection of any business. Who want to order a meal that's already over priced and hand my money to little miss duck lips save it for the Gram this is work. Just think about it because your gonna be the next one they throw attitudes at if you go in there. Just keep driving because it's plenty of places near here .
Bugs were all over the walls both in the restaurant area and restroom. Spills left unattended and tables were filthy. With eight employees hanging around you would have thought maybe one of two could maintain the cleanliness of the restaurant. I am surprised with the amount of filth everywhere this place has not received any health code violations. The employees sure loved getting themselves fountain drinks constantly. Maybe focus on cleaning the restaurant area first then quench your throat. ????
Curb side service is terrible. Always have to go in to get my food. And it has been sitting on the counter in the kitchen. But the employee have a great social life there having a blast and getting paid for poor service
Waited forever in line when we got to the window they took our payment and asked us to pull forward. A worker came out with half our order and said she forgot the rest.. 20 minutes later a different worker came out and asked why I was still waiting, he retrieved my remaining items. We ate the first half of our breakfast in the car so it wouldn't get cold .. and the second half at home. Sucked.
The Food and Service at this location are pretty good. They put the wrong sticker on my Burger, instead of No Lettuce, they Put a No Tomato Sticker on it. The girl dropping off the food, looked at the ticket, then said; "Oh, She must have put the wrong sticker on there, if it has Lettuce, I'll cut her for you!" If that isn't service, I don't know what is.
I really like the NEW REWARDS SYSTEM, finally it's based on what I spend.
Very incompetente workers, waited 10 minutes outside for my order, walked inside and it had just been sitting under the warmer. Workers need to be taught how the system works. When I was trying to get a refund for my order another customer stated she had been waiting for a while also, a worker turned around and gave her her food, didn’t apologize or anything. Stop hiring your kinfolks.
The employees are super nice. The food was hot and fresh fries delicious. But I don't think it's just this location. Whataburgers food has gone down in quality. Sonic is doing a much better job. Whataburger keeps raising prices but lowering quality.
Horrible customer service in the drive through. I was served by Vanessa G and she has a very poor idea of what customer service is. It's not he first time I have this experience with her she seems like she does not want to be there. She is careless with the orders knocking drinks over and has an attitude when asked for condiments. She didn't give me straws for the drinks no creamer for my coffee. I didn't see this until I got home with my order. If this is what other people experience I doubt they will want to come back and buy from this location. Whataburger has always been known for their friendly customer service and good food. I suggest that she gets proper customer service training if you want to keep loyal customers coming to your location.
Quick Facts About Whataburger
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