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Whataburger

+1 409-240-2731
14935 F.M. 1663, Winnie, TX 77665 United States of America
Open Today: -

Amenities

Service options
  • Curbside pickup
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
  • Great coffee
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

Food and service are great. The restaurant area was really nice, but the women's restroom was out of order. Had to share the men's restroom and stand guard. This was inconvenient and 10 minutes before ordering, and the men's was not very clean. You'd think management would be getting it fixed since many are coming from the Interstate. Saw a guy pissing in the grass in front of his truck, trying to be unseunscented. For Whatabuger. 3 ???? $$
Very convenient access from the highway, very nice pull through parking in the back for trailers, but the restaurant especially the restrooms are not very clean, paper towel dispenser in the men's room did not work. Great people working the counter and great Whataburger food as usual. And they have the new kiosk or online ordering which is really convenient.
We waited over 30 minutes for the WRONG order I originally asked for a grilled whatachicken sandwich and other items. Food was missing out the bag and the employee in disbelief said if we were sure? Then he stated the other employee took out the food and gave it to another person.
Which prolonged us from leaving.
The food was dry, definitely not worth the money we spent and the employee stated “it wasn’t his fault”, and were even laughing at us for being upset. Completely unnecessary purchase once we got the food we couldn’t even eat it. Wasted time and money. Customer service skills lacked for sure.
So down in Texas they have a place called Whataburger. Everybody said it's a must try so I tried it on my way to Louisiana. Great burger filled with flavor. French fries crispy perfect. I love the fact that you can get choices of ketchup. LOL spicy or regular ketchup.
Stopped here a few days after my horrible experience at the Bridge City McDonald's. What a difference! Placed my order with a real person, received both a receipt and an order number. The wait was less than 5 minutes!!! Meal delivered to me, hot, juicy, exactly as ordered!
I'm typically a huge fan of Whataburger but this place was terrible. They have kiosks so you can self order but they had the worst user interface I've ever seen. Very difficult to use.
They took way too long to get the food ready and we're missing elements of our order. There were only 2-3 customers so there was no reason for them to be so unorganized.
Lastly, it smelled like mildew.
Ordered through the app. It went through and took it out of my account when I showed the employee's (first off NO MANAGER ON DUTY!!!) Billy. The lead was so rude. Refused to help in any way. This isn't over. I'm going ask the way to the top!!! You stole my money and refused or food and your employee's were extremely rude.
Park my truck outside. Of course I took three spots.. and the manager was walking into the store.. instructed me to Re Park.. meanwhile the parking lot is completely empty.. not only that but she said she ain't serving me because I didn't re park.. it's cuz I'm white ain't it... And I was coming my hair prepy as can be. Lol. Then she made a nasty comments about my dogs. And that's the only reason why I'm leaving a comment. She needs help she should not be in a service position at a restaurant... To serve food to people is a very important job. Service is not easy it's hard and based on her actions. She don't know nothing about service...

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