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Whataburger

+1 903-630-6394
5916 Old Jacksonville Hwy, Tyler, TX 75703 United States of America
Open Today: -

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Great coffee
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

This was one of the nicest Whataburger's I've been in! Very clean! Beautiful inside and out. The staff were very helpful and accommodating. The food was good, as always, and the fries were hot! (Thank you! I don't like cold fries.) I'm so glad you offer senior drinks, also. Every little bit helps.
Just bought a # 11 chicken sandwich, the lettuce was rotted and black, very obvious!!! NOT good, tomato also BAD.
Thrown away.
8-28-2024 Jocelyn R and her godmother the manager today was the worst employees I’ve ever met. Ordered 2 meals and was charged for 2 extra items I didn’t order and went inside to tell them and if I could get a refund on it. Said they couldn’t give money back and I asked to give me a second so I can go to my car to ask my wife if she said it and as soon as I walked towards the door manager asked what did he say and the employee Jocelyn said he said was happy in Spanish thinking I didn’t speak the language. Eventually we left with out the 2 items and no refund.
Kids 2 piece chicken strip meal is advertised as $6.53 plus tax but they charge you $7.38 plus tax at the window. When I asked for a receipt as my bill seemed high she said it’s because of tax. I explained to her that the tax added was in addition to the $7.38. Then she said that she keeps telling them “to change the sign”. I realize it’s less than a dollar difference before tax but they do that on multiple items so it adds up. I’ve noticed this before and finally said something. Whether they change the sign I suppose is up to them.
A great location right by Wal-mart so you can get all your needs fulfilled in one run! The interior lobby is big, spacious, and clean. I love the material they used for the tables and seats it definitely adds some flair to the lobby. An upscale look if you would. I was greeted immediately when I walked in and helped promptly despite them being busy. Always a plus! Also, they have condiments at the table so that was something I was happy about. I know some don't and they will bring the tray to each table and offer them to you. This way I feel no shame in wanting to use 3 packets of ketchup with my fries...lol! The restrooms are very, very clean and spotless so that was wonderful as well about this location. That really makes or breaks a place in my eyes and they passed all my pet peeves I look for in a food joint. I would highly reccommend this location to anyone wanting a 5 Star experience from Whataburger. Also if you've never had Whataburger you don't know what you're missing out on!! Get with it the best burgers in the business!!
Had a great lunch with friends. All the employees were friendly and helpful. Our food was delivered to us quickly and was hot and made correctly to order. The unsweet tea was freshly brewed and tasted great.
Ive never enjoyed the food from any Whataburger establishment. Its just over priced garbage and would have been better off grilling at home.
Ordered a Cobb salad with chicken, they asked twice if we wanted it with chicken which we said yes, we leave and get home. There was NO chicken. Literally a bowl full of lettuce, a table spoon of cheese, 3 of the tinniest tomatoes, and a hard boiled egg. No chicken, whatsoever, even after they asked twice and we told them yes, WITH CHICKEN. What makes it worse, we were charged for the salad with chicken. Horribly poor service. If you can’t listen and get food right, fast food isn’t your calling.

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