Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ever since I’ve been coming here every single person that take cares of me are rude, got an attitude. Even if you ask them one question. I purchased 2 sausage biscuits two order of pancakes. Then had to ask for jelly and syrup…why is that my job….anyways I ask and she gave me one of each as if she didn’t know I have two sandwiches and two plates. Sitting there rolling your eves isn’t going to change anything. I just was u to know and I will never step foot here again. I will drive a distance first
I recently visited Whataburger, and unfortunately, my experience was disappointing on multiple levels. The customer service was severely lacking—staff seemed uninterested and unresponsive, which left me waiting far longer than necessary. On top of that, the food quality was far below expectations. It tasted stale and poorly prepared, far from the standards I would expect from this chain. Finally, it was evident that there was a lack of proper management, as the entire operation felt chaotic and disorganized. I hope they address these issues soon, but I won’t be returning anytime soon unless significant improvements are made.
The atmosphere is decent. No complaints on how the eating side is kept. But the customer service is subpar at best. The drive-thru area is the slowest.
The inside service has managers and staff that don't want to do their job. I ordered a pick up meal and came inside to confirm it and get my points. The manager didn't know how the app worked. So after that was a bust and I just seen employees sitting around the lounge area I went back outside to wait on my food because it was curbside #3 they fixed my food and never brought it out to me. As I asked them why the manager just stood there like it wasn't their responsibility. And held their head down. While the employee said I didn't know it was to be brought to you. I thanked them and left. The Burger was barely warm and the fries were a little soggy. And I didn't get my free burger on the count they didn't know how the app worked to give me one.
There is simply no reason for everything to take this long. Have you considered making the food when it’s ordered instead of waiting 20 minutes to even put fries in the fryer? Just a suggestion.
Every time I come here bc it’s located close it’s always trash service. Like they never get the order right. They are little children up there. Playing around in the lobby just showing pure incompetence. I’ve work in fast food it isn’t that hard. We were the only ones there and a couple cars in the drive thru no reason for that level of stupidity.
They tried to charge me $3.02 for a cup of water.! This is completely insane. I'm calling the better business bureau and cooperate. I have ot ask on video.
This was a horrible & pitiful establishment. I waited in line for 45 min- to an hr. They parked my car after they took my money. Kept me waiting until I came inside. The girl who parked me tried to hurry and make my drink & get my food off the counter when she saw me come inside. When I returned to my car, my order was not done correctly. I took a refund & left. They will NEVER get my money. Not this location at least.
Placed online order for my family of 6.... it's marked for curbside pickup. I arrived on time and checked in. I even gave them extra time because the drive-thru was busy... however, after +20 minutes and I still didn't have my order. At this point, I just want my money back so I can go elsewhere. I walk in, let cashier know about my order, and that I've been checked in for well over 20 mins and nothing, so I just want to cancel and get a refund. Cashier looked at me confused and said "oh you placed an online order hmm...let see" She started to look around the kitchen and then bent down into a bottom shelf and pulled out 2 bags.... she starts to bring them towards me. At this point, I'm upset. They completely forgot to bring my order out, and knowing this particular whataburger, I know my food is cold. I refused to take it and asked for refund. Spoke with whataburger csr, and my refund will be issued. Otherwise, I will be calling again!!!!
Worst location!!!!!! Worst service!!!!
Quick Facts About Whataburger
Today
Opening Hours
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