Whataburger Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great coffee
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Great tea selection
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Boy what a turnaround this Whataburger has made. A few years ago it was hit or miss and usually it was a miss. Food was not WB standards we all expect, employees and management didn't care, but now it's 1000% better.
Food is hot, fresh and delicious. Employees are friendly, although the cashier was interested in my Chiefs cap and his love for some 'other' team, never once mentioned my wife wearing a Whataburger shirt. It was all good.
Thanks to the new operators of this location, now I don't have to drive 5-10 miles.
Let me walk you through this from start to finish for an online order. Place order online, show up when online order shows to be ready. See my order sitting behind the register. I wait 10 minutes just to be told that was not my order. I get ignored for 35 more minutes while awkward panic is setting in with the poor girl at the front. I get asked a few questions, tell them again and again I believe that is my order. Then tell them exactly what I ordered and how much it cost since I already paid for it. Then get told that again that wasn't my order. Then wait another 10 minutes to get told that my order probably went to another store because it wasn't in their system. I go home, print out my receipt, drive back up to the store. Show them the receipt and wouldn't you know it, that bag behind the register was mine the whole time! So my order sat there for over an hour, all ice melted in the drinks, the food was cold as ice when I got it home and I got to make two trips for the order I placed over an hour ago. Then to make things better, I get the order home and my kids burgers were covered in mustard when requested plain and dry. I had a random chicken sandwich I never ordered, they forgot a side of French fries and a cookie. After I reheated the whole thing my kids said their food was nasty. The entire situation was extremely frustrating. What a wonderful way to ruin a nice family Friday night. I'm just in shock of the disorganization and miscommunication that happened. Unacceptable.
Well this is my go to spot.. however this last stop wasn't particularly a good time... Ordered through the drive thru. And when I got to my friends house it was not what I expected... My soda was terrible flat and no flavor. And the fries tasted like they had been sitting for at least an hour.. and my extra bacon was well let's say suspect... You guys are still my go to.. just do better...
I went through the drive thru service. When the fries aren't as fresh and very salty I ask for fresher fries or less salty the fries didn't look the best after asking. I pulled around the drive thru again to just get a refund the manager here gave a complete attitude saying he would have just ate the fries. I said no they look disgusting here he wouldn't take them. I just need a refund he kept talking rude trying to keep me from a refund then says he doesn't have to give a refund he can just call the police.I threw the food down on the ground
after his threats. I don't believe he likes black people because he was threatening me and argued with me then finally gave me my money after I said no here is the receipt give me my refund. I will never eat here again.
Dine-In
Took 40 minutes to get a burger and fries. Once brought up to the staff they didn't apologize and appeared to just shrug and acted like they didn't care. Then the manager kept hiding behind the staff and not coming and talking to me or even to apologize. Talking about me to the staff while I was in hearing range. Once the front staff came to give me the order it was STILL missing fries. Worst experience I've had at a Whataburger. Unprofessional and Unorganized.
Worst service I have ever received at a Whataburger. After waiting a little after my curbside order should have been delivered I went inside to check on it thinking maybe they are busy and don’t have anyone to run it out. I wait for someone to come available to check on my order and they tell me it’s not ready. 10 minutes passes and nothing. I ask the cashier for manger and she looks around and goes to help another customer. After over 18 minutes of the order supposed to be ready someone finally comes to acknowledge me and says they cannot cancel or provide a refund and that someone must have picked it up. They then proceed to tell me I have to call or file a report for a refund. So not I leave with now food and Whataburger has my money for the order. Then to go and call customer service for a super unhelpful Mike to take my information and have no reference number for me to refer to showing that I called. Such a shame that I wasted an hour dealing with this and am out the money for the meal. I will never return to this Whataburger due to their lack of care or urgency about the issue. Honestly, after contacting support I’m not sure I want to give Whataburger any of my money. Yall be careful out there using the app. It’s not a convenience at all.
Ordered a sweet chili double meal and got no drink. I get it was busy but my burger lacked the chili sauce. Was visiting in town and sucks I didn't get to have this burger how it's supposed to be. Lackluster I would say. Bummer.
Order was prepared and on our table within 5 minutes. Service was great. Food was hot and great tasting. But what stood out to my wife and I was the outstanding service and friendliness of Jessica. She did great taking care of all the guest in the dining room.
Quick Facts About Whataburger
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