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Whataburger

+1 602-942-3989
2910 W Thunderbird Rd, Phoenix, AZ 85053 United States of America
Open Today: -

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Food was made fresh to order. Wait time in the drive thru was only 2 cars deep and went very fast. They didn’t ask if I wanted sauces but included the bomb spicy ketchup I wanted regardless so I was happy! I’ve been to this location before and will repeat my business.
Decent food for a fast food place, clean & friendly staff. Their one "MAJOR" drawback time & time again, is the constant forgotten products already purchased not placed inside the food bags. I never begrudge an individual seeking a livable wage, but the pay received by their staff should predicate a fully proficient performance at providing all purchased products to the customer without having to constantly return. SMH
I was totally blown away by the attention given by all staff.
You would have thought we went into a Michellen Star restaurant.
From the time we went in till leaving.
We had to get lunch for an entire girls' softball team. We were walking and slammed the staff with one of those 10 burger boxes plus 5 other orders.
The wonderful lady taking our order never missed a beat. When we extended our apology for doing this out of the blue, she responded, "It's all good, gives us great training. We get to learn"
The place was clean and organized.
Food only took maybe 5 minutes from order to our hand.
They went further by giving us cups of mayo,mustard, and catsup.
EVERYTHING on order was correct. That in itself is an accomplishment for today..
I will always recommend this Whataburger.
As far as fast food goes, I have nothing bad to say about Whataburger. It is my favorite go-to when I'm craving a burger and on the go. Everything is basically made to order. So, you know your food will be hot and fresh. It may take a bit longer, but their food quality and taste are better than the 3 other leading burger chains, in my opinion.
The service here is usually great had no issues in the past. How ever tonight on thanks giving I know it’s a holiday and no one wants to be working. But my husband son and I just came for dinner on the site it says 24 hours I don’t know if that’s true. There was a light skinned girl wearing a blue shirt on drive thru she’s a heavy set, while I was still trying to order for my son she cut me off. & just gave me the total. My 1 year old didn’t even get food we didn’t get ketchup and she was so rude. Management needs to at least have a talk with her or something I don’t know her name I tried calling but no one picked up and they gave me my food and shut the window. They didn’t even give me the chance to ask for some ketchup & I wasn’t even rude to them. I just wanted food and to go home. Side note the fries were cold and had so much salt, I’m pregnant & couldn’t even eat it. This happened at 11:50 pm.
If I could rate lower I would, tonight me and my fiance paid 21$ for the most disappointing meal at a place that we never had issues at before. The restaurant is obviously not doing well with how fast the quality has gone down, me and my fiance have always enjoyed this location and even go out of our way to go here, tonight we ordered 1 pancake and bacon plate a la cart with a side of scrambled eggs, bacon breakfast bowl with gravy on the side a la cart, and a 3 piece chicken tender a la cart. I regret waiting to get home to eat since we couldn't noticed sooner if we would've checked but I've never had an issue before with them so I didn't feel a need they've never missed anything before. At the window we stopped and noticed the side gravy was smaller than usual and my fiance had no sauce for his strips, she told us we had to pay for extra gravy and and the extra sauce cup rudely until she was shown he wasn't givin the right sauce in the first place. When we got home we first noticed there was no side of scrambled eggs which we paid for. When I saw his strips I genuinely thought he had taken a bite on the way home, it was served to us with one peice looking look it was waiting to be put out of it's misery and hanging on by just a thread. Absolutely unacceptable, I really wish I was lying about this. The quality has gone down severely and I'd like to be compensated for this before coming back this restaurant again. We have been long time customers and this is just absolutely ridiculous, just go to a different restaurant instead and save your time and money.
Amazing and well-made burger, fries, and chicken strips!! Little dirty but was ok. Service was a miss. The person at Cashier was new, which I didn't give the 2 star service for but for other reasons. When food was brought to us, it wasn't to go. Asked the lady for bags, she said ok. Never returned. Was going to go refill my drink and get bags, but when I went to fill my drink, the cup popped and spilled all over the floor. No one was at the front as I wanted to apologize and let them know. Waited for someone, and finally, someone came and told them about the incident and asked for to go bags and if I could get a replacement cup. The person gave me bags and said I would have to pay for another cup and wait for the cashier. Went to bag my food to go, but I didn't see anyone at the cashier, so I left. The food was good, but the service was, eh.
Pretty tragic when you have 8-9 staff members inside doing “work” and it takes them 25+ minutes to get through 4 cars in the drive thru with 3 total people sitting on the inside. At this point I’d suggest getting new management there were 4 supervisors with black coats and 4 orange shirted people. Something about the place has got to change forsure. I’m not even trying to be a Karen but it’s now been 30 minutes as I’m writing this and I’m still waiting in a pull up to finish my order

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