Westmont Hospitality Group Info
Amenities
Other
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Free parking
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Free Wi-Fi
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Wi-Fi
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Pet-friendly
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Star rating
Amenities
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Free Wi-Fi
Best WLM Reviews
Disgusting. I will NEVER stay at this hell hole again. Roaches in the bathroom and living area where the beds are. The air conditioning unit was riddled with dust and who knows what else. The floor was filthy... Never went bare foot the entire time. The bathroom was obviously not cleaned. I was so freaked out by the roaches that I felt I had to shake out the towels, just in case. There's no blanket in addition to the unwashed bed spread, so I slept with a sheet over me and no blanket. I literally spent too much time smashing baby roaches. Do not stay here unless you are DESPERATE. Also, if you have allergies and/or asthma, I wouldn't advise staying here due to the layers of dust on EVERYTHING.
it's not bad the rooms are quite large and roomy. the location is really good because there are a lot of fast food places and bus stops. the rooms as I said are large and offer a fridge, microwave, and stove. No utilities though. The service is alright I think, the people here are decent. if you have a problem just go to the front, say what your problem is and they will fix it. the only bad thing is that it's far from Walmart other than that it's 6/10
Nice courteous staff, cheap price, but DISGUSTING place. The sheets weren’t changed, but the guy at the front desk gave us fresh sheets out of the box when we asked for new ones. But that didn’t solve the problem. In removing the old sheets, we discovered the mattress was rotten, with holes and stains. We literally left the old sheets on and put the new sheets right over it in between to get us as far from the mattress as possible. The floors and walls were stained. The toilet was cracked. The single roll of toilet paper in the bathroom was stained with god knows what. We literally went out to buy a cheap roll of toilet paper and a shower curtain to lay on the floor of the tub. There were roaches, and the tub had actual dirt in it. Luckily it was just one night but I couldn’t even sleep, especially with the fridge making some crazy humming and rattling sounds all night.
The place is completely sketchy. There are clearly residents that live there, it’s definitely not just a hotel. I would not recommend for the life of you, staying here. No matter how cheap. Also, the pictures they have from ‘oyster’ are COMPLETELY staged. The rooms look nothing like that.
Place was dirty, and unsanitary was unable to sleep there. I had to book another stay at another hotel for the night. It looked as though they didnt clean after the guest before me. Bed was not made and with stained sheets. Dead roaches and spoiled milk in the sink. The front desk closes so I could not communicate my grievances at that moment. So I left and found somewhere else to stay. When front desk lady was there she was very nice and welcoming though.
Would not recommend staying here unless your car or home already has roaches.Management knows about them so they warn you to let them know immediately if you have any problems with your room.I checked my room for roaches after seeing the review on Google map,didn't see any.around 11pm they started to appear.One of the roaches was a jumper not joking..anyway other then that the room smelled slightly moldy. Booked the place for 4 night left on the 1st night after seeing the roaches.A very uncomfortable experience, what their average rate around 60$?
Staff is pleasant and helpful...Tye was exceptional and has went above and beyond to give us a remedy that worked out for us. Thank you Tye, excellent job!! Keep up the good work! The cleanliness of the room is at best questionable. My wonderful husband took the time and made great effort in cleaning up behind the nightstand and dresser which was caked with jelly all along the baseboard and led to roaches waking me up off the bed. Thank you my love! The staff immediately let maintenance know and the room was sprayed that day.
When driving by this motel it appears to be clean and newly remodeled. After checking in at the front desk, I walked to my room on 3rd floor. People, looking like drug dealers and junkies, were hanging out on balcony and stairwells. I felt very unsafe. When I got in room, I immediately pulled back the sheets (a habit of mine due to a prior bed bug infestation from another hotel) and there were blood stains all over. Not just one spot either. SEVERAL! Every section had new stains on top of old ones. I went back to lobby and asked for a refund. Woman at front desk was very nice and told me to contact Expedia to retain my refund (which is their policy, something out of her control). Expedia contacted the motel and they agreed with my reason for refund and I'm currently just awaiting my bank to credit my account. I will never recommend this motel to anyone.
My experience with hotel was terrible. The person who was checking me in was rude and gave me the wrong room number. When I got to the room I was greeted with the guest who was staying there. As you can probably already guess I was embarrassed. Thankfully I was with my boyfriend and he went back to the front desk to get the correct room number. When we finally got to our room there was roaches everywhere. In the living room, the kitchen, the bathroom, the towels, you name it. I called to see if I could get compensation and all I got was the run arounds. I left a message for the corporate office to call me back and I still have not heard a response. I just wrote an email to the health department and if I don't have a response by tomorrow I'm going to write to the BBB. Do yourself a favor. Don't stay here!!!
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