West River Inn Info
Amenities
Other
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Free parking
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Free Wi-Fi
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Wi-Fi
Amenities
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Free Wi-Fi
Best WLM Reviews
The room was so bad it was scary...my mistake was I paid for room first... after begging and pleading for my money back... manager did refund my money
Terrible mouse infestation, bed bugs bad, showers over flow, beds are minimum 20yrs old and disgusting. Air conditioners and heaters do not work. Drugs and addicts everywhere, not to mention theft of anything and everything you take your eyes off of. The manager Kelly is rude, disrespectful, condescending, and extremely disrespectful! The housekeeper is a thief and pill addict and let's her children (both under 13yrs) run rampant and act a fool along with beg and steal. A pipe burst in the ceiling and flooded my room and ruined 85% of my belongings along with my service dogs 50lb bag of Dog food so they gave us $10 off our rent the next week and getting even that that was worse than pulling teeth! They charge 4 star prices for negative 5 star accommodations and service. The rooms that do have phones usually do not work, and you will be lucky if you can connect to the Wi-Fi let alone be able to actually utilize it. They also didn't give us our security deposit back when I spent a full day and a half cleaning when we moved out, we left that room cleaner than it was when we moved in. The manager then told us we aren't allowed on the property and would not answer the phone when we tried to dispute it. Seems like she is just lining her pockets with extra (stolen) cash, which literally really only majorly effects those who and going thru it or less fortunate so to say.
The room is good. I have to admit when I stayed a year ago before management change they did try scamming money off my daughter and I. The new management is pretty cool and keep things in good running order. Yes, price is one thing, but you pay for what you get. No real complaints. I don't give 5 stars even if a place is top shelf. That's just me. I'm grateful for a place over my head and a bed to sleep in. For those complaining about bug bites you need to just bring an extra bed cover and don't sleep under the provided ones. If that's the case. I am that way in any motel I stay in. Thank you to the management. You're pretty damned cool
They're friendly and willing to work with people for the most part. The rooms are very outdated and trashed, but they really are a roof over your head.... if you absolutely need one. They like to clean and be noisy throughout the night for reasons unknown, so if you need to be up early I wouldn't recommend.
Dirty. Out of date, broken fridge and ac and window will not fix appliances for you. Gives you dirty bedding. No toiletries, doesn't clean daily. And so unsafe.
It's Ok but not the best place to rent for the price they charge. The staff is nice and helpful. The bed is comfortable but the bathroom is too small for heavy women. The room was in the middle of remodeling so some of it was nice and some wasn't. The neighbors were noisy at night and the curtain was a mess and just hanging by 3 nails. Didn't feel very much privacy with that curtain that way. The room was hot until they turn the air conditioning on after I spent most of the week hot.
After reading a review on here about money being stolen from the customer I had to post a review. This place has been know to rip people off by management. I have the great pleasure of knowing a few managers of this place and you know what same thing happened. Management stealing money from there customers. People should really stop staying here or keep a better paper trails when it comes to using using cash. This place always and will be no good.
I have been here in the past and let me tell you how much it has changed. New floors, painted rooms,new beds,it it nothing like it used to be.
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