West Farms Hotel Info
Amenities
Other
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Free parking
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Free breakfast
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
The room was horrible it had mice and roaches, it wasn't clean the bed had crumbs on it the fridge had mold and no shelves, the walls and curtains were stained, the bathroom toilet paper holder was broke, walls nasty just ugh. I'll never stay there again but the customer service was good and the water was nice and hot. I understand the location isn't the best but come on now do better!
Went here with an ex girlfriend once rooms was nice bed was comfortable
This place is horrible never come, they give us the room very dirty and also there is to many bugs in there, there is a horrible smell and the service wasn’t good they persons have a bored personality like they don’t want to work there any more, the place is not to good is not pretty much good there is not where to buy lunch or something else
Easy to get to, however all the rooms are different. Been here more then a hand full of time and room 215?!! Just give them the key back????????♀️ the floor is broken and the room looks like it was set to flames once upon a time???????????????????????? like bru. 102 is decent minus the space heater..... As a fire safety officer that is a bad fire hassert. And it don't help. I was still freezing ????. I only had one room in the about 5times I visited and it was great. Had heat, the TV WORKED, a table and chairs cuz who wants to be on the bed all the time???????????????????????? and when it's a group of friends chilling we all not gone be on one bed. Okay????????????????. We need space chairs are good ????????. But next the bathroom..... Let's be real, if it look like a basement bathroom I don't want it???????????????????????? I don't even wanna take my Sox's off????. This spot is a gamble ???????????? and they never have the prices right, one guy charges 40 for 3h and the next 50, while the Indian tried to charge 60 and then got upset because the floor was breaking and I didn't want to stay, supposedly gave me another hour but house keeping knocked 30 min early...... Exactly???????????????????????? I only go on weekends???????????????? no excuse.
Horrible service. First they gave us a dirty room, that was not ready yet. We gave them a chance it can happen, but the second one they gave us was worse and supposedly clean already. The worse thing is that we asked for refund since it was not our fault they room were dirty and they refused. The parking lot and the entrance to the hotel at the outside had a strong urine smell. I don't recommend this place. It's like a nightmare. If you don't want them stealing your money stay away is my suggestion.
Worst Experience ever. This hotel does not in any way provide what is advertised. The room conditions are horrible. Actually, horrible is an understatement. We were told we could only pay in cash, which we did thinking we would get what the company advertises on their website. We get to the first room and it was a complete health hazard. The outlets we not covered properly and there was no smoke or CO2 detector. The sheets were stained terribly and the bath tub had not been cleaned. We went to the desk and told the gentleman we just looked at the room and wanted our money back. He claimed he could not refund us because he had already put the transaction through. He offered to "upgrade" our room. We get to the second room and its no better. We get to the second room which was on the ground floor and the television was still on. We found that strange and upon further inspection the sheets were clearly not clean and some one had just left the room. Spackling(?) was spread around the outlets. Then when we thought it could not get any worse we heard a man start screaming and moaning. So, I said, enough is enough we need to leave. While doing so a pedestrian DROPPED DEAD out front. Literally died on the side walk in front of the door. The staff did nothing and flocked to the front door and windows to gawk at this guy laying on the sidewalk in the rain. Terrible, terrible place with even worse staff. They should be ashamed of their false advertisement and so called amenities that they provide. I would give zero stars if I could.
The staff was nice the room was clean except the towels and the sheets had holes in them I took pictures and no comforter only a single sheet. Also the whole night its been screaming and arguing and fighting its a mess and its not even a weekend its literally Wednesday and only 10 past midnight seriously.
Stayed for one night in September and we had a great night sleep! The train is right outside the main door but the noise really didn't bother us. The front desk workers were all very friendly and helpful. Breakfast was very good. Located just a short walk from the Bronx zoo and it was wonderful! The hallways do smell of something but the room was very clean and did not smell at all.
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