Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Had my hubby go here to grab food while I am at the hospital. He asked for everything to be fresh and he received the exact opposite. He received OLD food. If I weren't in the hospital I would've gone back for fresh food. They didn't even put the tomato on my chicken sandwich. He asked for no mayonnaise not no tomatoes. Now im forced to eat hospital food since this food is worse than hospital food. Like wow!
I don't know who the young Hispanic front checkout worker is but she is not only unprofessional and so rude...A couple of customers litterly left because she left the counter for about 15 minutes, people were not Happy... However I will say that Carolyn I believe is her name is was able to quickly step up and took over the situation..Her professionalism and beautiful smile and courtesy and experience with how to handle the customers was awesome..She should be recognized..... I will say I noticed bags of clothes were in the parking lot and scattered around from the homeless I think..they added Mayo to my burger after I ask for mustard ..
Typical Wendy's experience.
We ordered the 50 count nuggets, single with cheese, and the mushroom burger in the drive thru.
We didn't check the order before we left since it was a small order. When we got home (15 mins later) we realized we were missing the mushroom burger. Mistakes happen. Went back and the manager apologized, and had the food ready to go.
I didn't like the mushroom burger, so much liquid smoke it's all I could taste.
This Wendy's is not usually busy when we stop by. Could be the area and the people loitering.
I went by for a quick lunch (or so I thought). Walked in to find several people waiting for their door dash pick up, and to go orders. It took me about 10 minutes to wait to even be acknowledged. The cashier was busy helping the manager and one other employee that was working the drive thru, get the food together for the people that were waiting inside and outside at the window. The soda machine was out of ice, there weren't any straws. The lobby was somewhat clean, besides the man that was snoring, passed out on the table in his own trash. I mention this because I was dining in. After everyone got their orders, I placed mine. The cashier was friendly and quick. My food, was subpar. Warm, not hot or fresh, but I was hungry and in a hurry. I overheard the manager and employees saying that they have been very busy, due to the new $1 frosty promo deal. I wouldn't visit that location again, if I had a choice.
I was avoiding making this review but I just feel I have too and my justification below:
I ordered a 6 piece ghost pepper nuggets and 2 Dave doubles during my lunch. I paid and I was told to go and park in front of the store. I didn’t have a car behind me but it was lunch time, so I thought it was due to operational needs, since Ive been a manager for 15+ years, i didn’t think to much of it. I went and parked and waited. It took about 10 mins of waiting I finally got my food, I’m not sure why this long but it was over 10 mins.
Once I got back to work, I check and saw I received a 4 piece nuggets platter with some type of garlic sauce, and 2 really horrible looking burgers like it was just a lot of mayo. The bread was soggy and patties were sort of wet. I think that’s what made the bread soggy too. I just didn’t appreciate the food, service, and feel this place needs like corporate intervention. I will not be visiting this place and recommending against it. If anything I recommend the Whataburger down the street.
Note:
I did call and spoke to someone about the nuggets (They remembered me) and the person on the phone did offer to make it right with a free 6 piece nuggets but while talking to the person I happened to glance at the nuggets and the quality just made me say no thank you. I ended up giving away the burgers and got me a subway sandwich from across the street.
Ordered a SoB combo w/Ketchup and onions no mayo. Received SoB w/mayo and moldy buns
Horrible place!!! With the worst customer service. First incident they forgot the Pattie in my burger when I called they told me I was lying! Why the hell would I be calling! Second time they forgot all my drinks when I went inside they had an attitude & just slid my drinks at me on the counter didn’t say a word. I would give them zero stars if I could. Never going to this location again.
I get that you get whatever you get when it comes to fast food customer service, however this Wendys location has got to be the WORST Wendys I've ever been to. Unprofessional manager (large Hispanic male with a bad attitude and sassy mouth) and blatant racism from the cashiers. Extremely slow service because they're chatting and laughing instead of working. Also, there's literally one black male employee that obviously has to kiss-up because he wants to fit-in.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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