Hero image

Wendy's

+1 713-783-0836
5916 Richmond Ave., Houston, TX 77057 United States of America
Open Today: 06:30 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I have never had any problems with my orders. Everything is what I ordered, and the service and the staff are very helpful and friendly at all times. I do recommend this fast food place and cleaned. Great job, Wendy's Team. Keep it up...
I usually never have any problems at this location, they’re always friendly. But today my order was wrong and I had to go inside and get it fixed. The manager or shift leader was extremely nice and accommodating, walked away feeling like this is still my favorite location. Ordered the baked potato for the first time, not too bad at all.
Normally I don't eat Wendy's but it was closest to me, and I will never eat here again. Ate almost half my burger and found this long piece of something that looks like a flat worm, hopefully it's not that but I don't care enough to find out. Also the drive through person was non stop chatting her co workers didn't even make eye contact.
BE AWARE OF any chicken sandwiches automatically being spicy with no warning. Twice now I’ve ordered the same thing and it’s come spicy with no warning. I drove back up to the drive thru just to make sure I’m not in the wrong and hadn’t said the wrong number or needed to clarify spicy or classic. I had said the right number and there were no “spicy” Or “Classic” options. Complained to the manager about this reoccurrence but I still had to pay full price AGAIN for the sandwich I actually wanted instead of it being replaced. Never again. Seems like a scam to get people to pay double, being tricked into getting something we didn’t actually ask for in the first place. Also, no receipts so good luck proving anything.
Update: every other Wendy’s is normal so just this one on BS
I don’t know who’s in charge of the DoorDash orders but they should be fired. How is it possible I repeatedly order a LARGE, COLD brew coffee and receive a MEDIUM, HOT coffee with NONE of my modifications. I even have my account set to NO SUBSTITUTIONS. If it’s no longer available, TAKE IT OFF THE MENU!!! & they don’t even call to make sure it’s okay. They just change out parts and expect you to be cool with it.
I ordered delivery through the app. They didn’t deliver my drink, my frosty or my sauces. The refund that I got back after calling their customer service number wasn’t even enough to cover everything I paid in delivery fees and tip. You’re better off just going and getting your food. Don’t order delivery.
Both of my sons ended up in the emergency room with food poisoning! Please be careful y'all sometimes the mistake is from there distribution area because the restaurant was really nice and clean!
From the moment I walked in the door it was not right. The cashier took forever to address me then when I told her I was there for replacement order she frowned up. Me and my colleagues ordered from Wendy's the day before and spoke to Erik about the order being wrong the minute we received it. He insisted he fixed the order correctly and we asked if we needed to send a picture 4 out of 5 of the orders was wrong. The 5th never was in the bag. Erik told us to come back the next day. When I arrived Erik stated he made the orders which he did but if I say no mayo on them then that's what I want. Then he claim he had to call his manager Wendy to get approval. He must have told her he fixed the orders correctly because after he hung up the phone he only wanted to replace the one missing order. We all teach at the nearby high school and we will definitely let everyone know about the bad customer service we received.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 02:00 AM
Tuesday 06:30 AM - 02:00 AM
Wednesday 06:30 AM - 02:00 AM
Thursday 06:30 AM - 03:00 AM
Friday 06:30 AM - 03:00 AM
Saturday 06:30 AM - 03:00 AM
Sunday 06:30 AM - 02:00 AM

How to go there

Location