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Wendy's

+1 256-739-2252
5801 AL-157, Cullman, AL 35058 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I got here at 9:30 doors already locked and the person on the drive-thru speaker says it will be about fifteen minutes for everything they have on the menu as they are "cooking to order" it's 9:45 and I am still sitting in the drive thru waiting on the food... It was a ten piece nugget meal and a nugget kids meal.. still no food. Still waiting. Who cares what the quality of food is.. if it was coated in 24k gold dust it still wouldn't be worth a fifteen minutes wait.. it's Wendy's!! Come on people... I understand you want to go home and you want to close up but.. how about we do our jobs until it's actually time to close??? Also... I'm just a delivery driver.. this isn't even my food. Just ugh. ???? Ordering and receiving food here is painful.
The food had apparently been sitting since lunch. Fries were cold. Hamburgers were cold with a stale bun. Will not go back to this restaurant again. The price was too high as well. Do a better job or shut it down. You can do better.
was kinda disappointed with the service. placed a order and didn’t get my food till about 30 minutes later. was giving the benefit of the doubt because it looks like they was training someone but still i wished service was a little better and half my food was cold. whoever the manager was she was trying to help get the food done i appreciate her.
After spending the entire day in a car traveling and checking into a nearby hotel, the group of people I was with and myself decided on something quick and comforting that we could enjoy back in our rooms. This was the wrong Wendy's!! Though our group all had issues at this location, my experience started with the cashier. I ordered a combo with the sandwich plain and another sandwich plain as well. I noticed on my receipt that only the combo was plain. When the cashier returned to the counter, I let him know so that it could be corrected. He went to the person making the sandwiches, which I can only assume to be the manager due to her overwhelming sense of entitlement. She literally told him that it was too late and made him tell me himself. I do not blame the cashier because things like this happen and can be easily corrected, I blame the horrid manager/employee that actually touched my food for not even offering to address the issue or having the nerve to tell me herself that she was refusing to make things right because she couldn't be bothered with such an intense extra workload. I told him very loudly that I did not want the mistake and to just keep it; it was a few dollars and not worth arguing anymore. He responded that they would have to throw it away, so I told him to put it in the bag. By now I was so irritated that my intention was to unwrap the sandwich and throw it directly at her face as I left. Fortunately for her, someone else in my group was not so petty and said he would eat it himself. I am sure if I had thrown it at her, she would have made someone else clean it up anyway, making the entire point mute. This is by far the worst food and experience I have ever had from a Wendy's and it is not the first one that I've been to connected to a gas station. There is no excuse! I would only recommend this location if you are looking to entertain a large group of children or drunken teenagers because although the food here isn't worth eating, it does appear to be the perfect location for a memorable, spontaneous food fight. I am sure the manager will fully support such activities because she obviously doesn't care about her employment obligations begin with and it would be too much effort of an extenuating effort for her to intervene. Bottom line of this review: Food, quality, timing and service ????. Wearing protective clothing and making it into a carefree event of fun excitement with your friends and family, maybe even your enemies ????. You can all gather at a different nearby restaurant afterwards if you are hungry, but as so many other reviews here have clearly stated: Do Not Eat Here!!
Did a take out order a they were given 30 minutes and still had to wait another 18 minutes after that. Ordered a glass of tea and was told they are out of tea when the Guy up front went to fix it. How can a store that was not busy take 48 minutes to do a simple take out order and no sweet tea really. It seems like Everytime I come to this location it's always something with them.
We went through the drive thru about an hour before they closed and ordered a 6 piece nugget meal and a biggie bag, were told that their grills were full, despite the fact that there was only one other person in the line who had been pulled forward, and we were told it would be 10-15 minutes and they asked us to pull up. 20 minutes later the red headed guy at the window gave us the wrong order (we suspect they gave our order to the car behind us) and another 10 minutes later he came back out with our food as it was on the receipt (although it wasn't what we asked for but we were too tired to touch on that) and we asked for the manager, and the guy got all kinds of defensive. we insisted he go get his manager and after a minute of arguing he went to get her, but by that time we were just done and drove away. additionally the burger was absolutely smashed and the nuggets had all been put in the bag sideways. absolutely will not be returning to this location again
Only person in the place and my fries were cold and old. If I wasn't on the road they definitely would have gotten them back for sure. My dog wouldn't even eat them and he loves Wendy's FF
Pretty dirty location. The cashier was annoyed and slow with the small line he had. I mean, you can't truly expect much from that location. Asked for ghost pepper for my nuggets and they charged me a $1 which I thought was fine.
The person who bagged it gave me a 'ghost pepper ranch' packet which I assumed was what I ordered. The cashier said I forgot my sauce and had it in a container. I told him that I was already given the packet and he said, "Well, I charged you a $1 and it's this one." So...in other words, they have free ones that come in packet form. Can't truly hate for the upsell on the cashier's part... but, as a customer, you sold me something that is given for free... yeah, can't expect much from a place that doesn't care about their employees.
I saw a pic of Dave on the wall. I'm sure many miss when this place mattered.????‍♂️

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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