Wendy's Info
Amenities
Service options
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Outdoor seating
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Once you've been in one Wendy's you've been in them all, but overall very impressed the restaurant was clean, no uncleared tables anywhere. The girl behind the counter was pleasant when we ordered and didn't have too much problem with my Scottish accent! I guess because there is so much competition along Eisenhower Drive where pretty much every fast food chain has a branch it has to be good!
Ordered there new saucy nuggets. Barely any sauce on them. Looks as an employee opened a few packets of sauce and threw it on. Drive through operator was very rude. Did not have vanilla frosty’s and my receipt was not given. They just shut the window and ignored me when I asked for it. The restaurant was not busy either.
I'm pretty confused. I know Door dash is part of the issue but for 50 bucks yesh 50 dollars gets you a melted frosty, 3 fries all half full, nuggets order missing. Among other stuff. Like I get it but Door dash isn't filling the fries or putting nuggets in the bag. Or letting the frosty sit for who knows how long. Gotta be some personal responsibility here. Just a shame how bad food service and quality has dropped while pricing is through the roof. Neither fry has even been touched. Not 1 out. This is 50 bucks. DO BETTER... BE BETTER...
Took forever. Lady at the window was doing everything but giving us our food. Horrible customer service. Waited in the line for 30 minutes. When we did get our food we were missing a frosty. We ordered a baconator fry, the container was half empty, and when we started to eat it we found a black hair in with the cheese. We went back inside and everyone was very unprofessional and getting orders wrong. Manager refused to give us a refund.
I was just there and I’m calling and calling to complain that 1. I asked for large fries and they gave me half the container full and Secondly we asked for a number 6 spicy chicken sandwich and they gave us a raw chicken sandwich and still won’t answer!
By reading all the negative reviews, I’m surprised this place is still in business. We went through the drive-up, took about 15 minutes in line. I would have gotten out of line but couldn’t. The guy on the speaker was rude, not a good first impression. After we paid him, we went to the next window. That same guy came up and said he needed more money. He said, I’m here to get the money you owe me! I was shocked because I used a card, why would I owe him more money?? He apparently didn’t put the right total in. He made me feel like I was trying to rip him off, it wasn’t me. When we got our order, the fries were cold. And they missed a topping on my sandwich. I went back in for it, decided to talk to the manager about the situation. He said are you referring to the extra $1.06? He said the guy was written up for a short drawer many times he’s just making sure his drawer is correct. He said the employee is an emergency employee, they wouldn’t have used him but they are short help. He said he’s going to be fired before the day is over. Not once during our conversation did the manager apologize for the rude behavior, the wrong order, all he did was keep making excuses for things. This is a very poor manager, that’s why they have very poor employees and customer service. Please tell me why we have to lower our standards to suit the lower standard of employees. Shouldn’t we raise our standards and teach the employees to rise to those standards. You need to take note of chick-fil-a and their employees. Their standards are high and the employees rise to those or even go above. Chick-fil-a employees are always pleasant and willing to help. Did not feel that once at your establishment. Wendy’s need to make improvements across the board, what would Dave think of his restaurants now?! I’m sure he’d be very disappointed. Do better Wendy’s!!
I had the worst first impression of this location ever. I got handed the wrong food at the drive thru window and went back in to get what I ordered. The guy at the counter saw me with a bag and asked what it was and “I don’t know but it ain’t mine.” He took the bag from me then the girl who handed out the wrong order in the first place comes over and says that they can’t take food over the counter and very patronizing Lu said that I could have it for free. Then she said they would remake my sandwich. I threw away the food that was not my order. She comes back pretty quickly actually and says here’s your order and I said that I had ordered a meal. She said “ there were fries in the other bag.” I said “OK.” Turned and then said “I won’t be back.” And then left. I paid $14 and some change for a bottle of water and a burger. What a rip off!!! I hadn’t been in a Wendy’s for six years because the last one I went to served burnt food. (Nothing like a crunchy hamburger…) There was one and a half good things that happened at the location. The guy who I paid for the order was super nice and personable and the guy at the counter, while confused, seemed like he wanted to help. All that being said Wendy’s is on my “never going to that hole ever again” list.
Waited a long time in the drive through which is fine, until you get burgers without the right toppings or the extra cost bacon, and then the nuggets has 1 missing and another with a bite taken out of it.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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