Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Went to Wendy's today with our kids to get kids meals and 2 chicken sandwiches. Upon getting to the windows the manager(keegan) was being rude to her employees, we had 4 1.99 kid meals coupons and a bogo chicken sandwich coupon. We gave them the coupons and the manager was extremely rude and raised her voice saying "you cant use the the chicken coupon also! " we asked her to stop yelling in which she stated I'm just loud but if you want me to yell I can. After getting everything sorted out she said was rude making sure everything was charged right we took her word for it got the food and the receipt and it was not charged right I was charged 4 extra dollars in which I had to go back in to deal with. Very rude terrible service, her employees did not look thrilled to work with this manager and her customer service was beyond piss poor. I'm extremely appalled at the service received to day in hopes that the general manager reads this to know what's going on when this manager is left I charge.. we normally don't have this kind of problems at this location.
Also the chicken sandwiches were old and very un-enjoyable..
Got my order completely wrong and said I had to drive clear back over to get any kind of refund. It would cost me more in gas than the refund is worth. It’s not the biggest deal in the world but it’s still just really disappointing.
Been coming to this Wendy’s now for over a year, it’s the closest one to our home in the middle of no where in Shelley. Our orders are constantly messed up or we end up missing items. Usually we get things resolved but I’m tired of the constant pattern of messed up orders. Today we ordered our usual Mobile order but bacon was missing on all of our bacon double stacks. If you plan on coming to this place make sure your order is correct every time, chances are it’s not.
I always enjoy this Wendy's location, they are always friendly, fast, and efficient. They are the most busy since the interstate exit is right here, but even busy they do a great job. I suggest it to anyone for a quick snack or even lunch/dinner. The chicken nuggets is the greatest reason to eat at Wendy's better than any nuggets in Idaho falls! But all their food is good.
Typical Wendys. Good hot food. Great fries and frosties. Staff is friendly.
I'm sorry to have to say that I actually had the worst experience tonight then I've ever had in a Wendy's, dining in. I had one of the new combo meals. The mushroom burger with added avocado combo and a sour cream and chives baked potato with shredded cheddar cheese. Because I had issues before with the drive-thru service not giving condiments or butter and sour cream for my baked potato, I asked ahead of time to make sure I didn't have a problem this time. The person taking my order told me that butter doesn't come with the baked potato. Imagine my shock, since I've been ordering the same baked potato for many years! It has always come with butter on the side. Never had to ask for it. Who wants a dry potato? Anyway, I get my order and the fries were dark, hard & not very warm. My daughter took them back to the counter and asked for some fresh fries. She actually saw them dump them in the garbage. But then they gave her another order of fries that were identical and weren't fresh either. My burger was dry and had hard cheese on it. Looks like it might have been sitting and maybe they just added the mushrooms and avocado. Mushrooms and avocado were fresh though. My baked potato skin was wrinkled, hard and very crusty. Needless to say I was not satisfied with the meal and I was really looking forward to eating here. I usually always have a great dining experience at Wendy's, so this really caught me off guard. Hopefully the next time it will be better. Not sure if I'm coming back to this particular one though. Too bad it's the nearest to my home.
When i came from the bathroom i was Never ask if I had my drink just let me walk out the restaurant no drink. They just said my food was ready. Left in bad mood wasn't gonna tell them how to do there job that is there bosses job not a customer
Using the automated kiosk was the best option. I placed my order, and it was handed to me within minutes and I was on my way.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 11:30 PM |
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| Tuesday | 06:30 AM - 11:30 PM |
| Wednesday | 06:30 AM - 11:30 PM |
| Thursday | 06:30 AM - 11:30 PM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 08:00 AM - 10:00 PM |
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