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Wendy's

+1 719-593-2244
3506 Hartsel Dr, Colorado Springs, CO 80920 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

A basic screw up on an order can lead to serious problems! I ordered a hamburger with NO MAYONNAISE! I am allergic to mayonnaise. But that’s not the worst part. I am a type 1 diabetic that takes insulin and had given insulin for the hamburger that I thought had no mayonnaise just as I had told them. In case you didn’t know, an insulin overdose can easily be fatal and is irreversible. To sum things up, I ordered the hamburger. Next, I gave insulin like I am supposed to do before eating. I opened the foil only to see it completely saturated in mayonnaise. This is exactly why people need to pay attention when taking orders! My safety is now at risk because of this and now I am risking having a severe drop in blood glucose levels. Also, lastly, I called you guys and i suspect you hung up before even answering the phone because after a few minutes of calling the call dropped. People screwed up and mistakes can be made, but let this be a lesson on how serious basic mistakes like this can be. I don’t want anyone getting in trouble for this because I admit I also messed up. I shouldn’t have given the insulin first without inspecting the burger. Mistakes are what make us human. What matters is learning from it.
One of the worst experiences I've ever had. To start we picked up our food to find it wasn't cooked all the way. We called in and got ahold of Leah who was extremely rude and told us she couldn't do anything since we ordered through the app and we could call tomorrow to talk with the GM who "won't refund you anyway". I understand you don't get the best quality when you buy fast food but for the prices you pay today that is not acceptable. I'm putting this location and possibly Wendy's in general on my never again list. If you want a good breakfast go to McDonald's!
I don't recommend you to go here I went and they didn't cook my hamburger well bad service They missed cooking the chicken of my hamburger better
Customer service is not what it used to be! I pulled up to the speaker just to have the cashier asking over and over "Anything else" with an I don't want to be here attitude, and after I ordered 7 biggie bags and was asked what sauces for each, just to find out when I got home that they were not there, and my burger looks like they just squirted a big glob of each condiment on it. They want more wages but do less work smh!
Workers didn't complete an Uber Eats order placed well before closing. I arrived at 11:02 and they said they had put all the food away and I would need to cancel the order, hurting my statistics on the Uber app and causing me to lose out on time and the money i would have made for that trip.
Idk what has happened to Wendy's in recent years, but the food is bad. The bread is always stale, the meat is dry, the fries are cold...it's just bad. The staff are nice, but I always feel like I'm getting yesterday's food. Nothing tastes fresh anymore.
Absolutely horrendous experience. Came here to get breakfast and not only was everything cold and uncooked, there was a hair in our food. This is the second time that has happened at this location. I called to speak to the manager Leah, she didn't offer to fix it. She just asked, "What do you want me to do about it?" She didn't even offer to remake it, let alone a refund. Disgusting attitude, you belong working somewhere that no one has to interact with you.
Customer service thru the drive-through was great. I enjoy it when the employees greet you do an upsell of an item and are polite.
Customer service is a big reason that customers return

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 06:30 AM - 12:00 AM

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