Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
No issues during my recent visit after work. Ordered ahead on the app and my food was ready on time, hot, and fresh. Staff was friendly, food was great, and the mango lemonade was perfection. ????????????????
Awful service! If I could give them 0 stars I would. Old lady in the front extremely rude! I ordered through DoorDash and I arrived five minutes before my order was supposed to be ready. Once my order was supposed to be ready I received the notification through the DoorDash app to pick it up. Nothing was there, I asked about it and she said “someone else must have picked it up. It’s not my problem. Call DoorDash.”
I grabbed dinner via the drive thru on Tuesday, 11-23 to avoid a lot of cooking before Thanksgiving. The guy working the drive thru had a good sense of humor & asked me to hold when I pulled up to the speaker. I'd planned to start the review with 4 stars, but what happened at the end caused a star to be deleted.
At the window, I told the man that I was using a $5 coupon for a spicy chicken small combo. He said ok. When he asked for my drink, I asked which diet drinks he had. I chose diet ginger ale. I told him I didn't need anything else with caffeine because I'd just finished an espresso drink (why I included the pic). I held it up for him to see once I got to the drive thru window. He made a comment about me bouncing off the roof.
I handed him my card & the coupon. The guy who took my order (Black guy) was with a younger guy (white) who seemed to be in training. A white woman comes over to help them. She handed me my card with 2 receipts. She said she had to void the 1st order because I gave him the coupon after he ran my card.
I'm not sure if that's what he told her, but that's NOT what happened. I told him when he asked to take my order that I had a coupon & what it was for. He definitely remembered what I'd said about the espresso & caffeine. Glad I was home when I ate; think it's likely that someone may need more than 1 ketchup pack & 1 napkin.
I returned to the drive thru on Saturday, 11-27 to place an order for my dad. I used the buy one baconater, get one for $1 coupon with a small fry. There was no problem with using the coupon. The same younger guy who appeared to be in training was at the window again.
At one point, he told me they were waiting on my sandwiches. I said ok thanks. Not long after that he started handing me a bag. Someone I couldn't see started reprimanding him & said I told you to tell her to drive up. Apparently the bag wasn't my order. He told me to drive up. A woman with different color braids brought the food out. No thanks for waiting or anything.
You can't miss the hiring signs, so I'm sure they've been impacted by staffing issues. It wouldn't be a bad idea for soft skills training to be implemented for both management & staff.
This Wendy's is truly a joke. Order delivery and you will not get all of your food and the issue will be blamed on DoorDash.. Store cancelled the order and the issue will be blamed on DoorDash... Rude employees and the "manager" Barb will say that just doesn't sound like her employees... Well, Barb, it is your employees... It is your stores fault that they do not package all the items or give the wrong items. It is your employees fault when they cancel the order or have attitudes... If you want your food to taste like Wendy's, be made correctly and not have rude workers, go to another Wendy's!
The cashier is not at all delicate with the orders and he still eats the fries from the container where they serve everything. Everything is disgusting. This African-American is not very friendly and they look at you as if they were doing you a favor.
I took my son to Wendy's and it is his favorite burger. He chooses it over The place opened by five guys that makes way more expensive burgers. This is awesome. The drawback is I have to deal with this Wendy's. We went a month ago after a visit to the trampoline park. Dined in. The workers were screaming at each other as if they were about to fight. The older lady working the register took our order and acted as if it was normal. We waited 25 minutes for 2 Dave's single meals. In that time 2 families got up in the middle of their meal and left due to the language. 2 couples were told walking in to just go somewhere else because the lady working the register was so embarrassed about the staff in the back and the wait time. We received our frosties almost immediately and basically waited until they melted before slurping them down waiting on food. This has been the case everytime we have went in the past 2 months. The drive through is a 20 min wait no matter the car count. We have also Door dashed at least 3 times and every single time we receive no sauce or napkins and straws. Every time. It ruins our pool meals. I even paid extra for sauce and did not receive any. Wendys was the best of the Fast food for my whole life and now I refuse to even bother. It's county wide. Every location is new and improved inside and out, but staff and service is a flat zero stars. What is happening to Dave's company? It's a shame.
This location has come up in the world of customer service. I appreciate them always staying true to that, especially when my toddler is in the back seat, losing his mind ready for fries!
I Was doing a uber eats order. I wasn’t aware that the order may have been picked up as the cashier said it may be at the shelf or they’re still working on it. The manager asked what i was waiting on i told her it was Uber eats order. She than began being dismissive telling me that if it isn’t over there on the shelf than it’s been picked up. She didn’t attempt to make sure they didn’t skip over the order or anything as i know Uber eats would’ve notified me if someone else picked up the order.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 03:00 AM |
| Saturday | 06:30 AM - 03:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
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